Expansion Officer

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Company Details

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Industry: Hospital & Health Care
Description: Penda Health is an award-winning startup operating a chain of outpatient clinics in East Africa. It provides evidence-based medical care and a high-quality member experience at affordable rates. The company has been recognized as the best healthcare firm to work for in Kenya and the 26th best compan… Penda Health is an award-winning startup operating a chain of outpatient clinics in East Africa. It provides evidence-based medical care and a high-quality member experience at affordable rates. The company has been recognized as the best healthcare firm to work for in Kenya and the 26th best company overall to work in the country. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Administration

Job Description

Role Overview

We are seeking a detail-oriented and analytical Expansion Officer to support the organization’s growth by identifying and evaluating potential locations for new and existing medical centers.

This role supports the Expansion team in making data-driven decisions by conducting market research, analyzing demographic and socio-economic data, evaluating potential sites, and coordinating site visits. The Expansion Officer will combine research, analysis, and fieldwork to help identify high-potential locations and support the successful launch of new medical centers.

The ideal candidate is proactive, highly organized, comfortable working with data, and willing to travel for site assessments.

Key Responsibilities

Location Evaluation & Analysis

  • Assess proposed locations using defined expansion criteria.
  • Analyze demographic, socio-economic, and market data to evaluate site potential.
  • Maintain and update location scoring templates and expansion trackers.
  • Summarize insights and recommendations to support expansion decisions.

Location Scouting & Site Coordination

  • Support the identification of potential buildings and locations for new sites.
  • Coordinate and participate in site visits to assess feasibility.
  • Engage and coordinate with real estate agents to source potential properties.
  • Document field observations including accessibility, infrastructure, and surrounding environment.

Market Research

  • Conduct research on priority expansion areas including demographics, urban development, and healthcare demand.
  • Monitor real estate and market trends to identify expansion opportunities.
  • Compile insights that guide where expansion efforts should focus.

Operational Support

  • Prepare reports and documentation related to location evaluations.
  • Maintain trackers and databases related to expansion activities.
  • Support coordination of expansion-related activities.

Collaboration

  • Work closely with the Expansion team and relevant stakeholders.
  • Contribute insights during discussions related to site selection and location scoring.

Requirements

  • Diploma in Urban Studies, Real Estate, Business, Economics, or a related field.
  • 1–2 years’ experience in expansion support, market research, real estate analysis, location scouting, or business development.
  • Strong research and analytical skills with attention to detail.
  • Proficiency in Microsoft Excel / Google Sheets and presentation tools.
  • Strong communication and organizational skills.
  • Ability to work independently and manage multiple tasks.
  • Willingness to travel for site visits and location assessments.
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