DUTIES AND RESPONSIBILITIES:

• Work directly with Heads of Departments and Users to gather requirements and prioritize data-driven projects that align with business goals.
• Develop and maintain dashboards and reports using data visualization tools for clear communication. 
• Create detailed documentation of methodologies, processes, and findings to support transparency and knowledge sharing.
• Conduct workshops and training sessions to enhance data literacy and the use of data in decision-making among employees as well as training on new reports and dashboards
• Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which
• areas need improvement in efficiency and productivity through analysis of complex datasets
• Perform quarterly general system data audits, pre-graduation data audits, and data audits for the new intake, and share reports with the hierarchical supervisor.
• Analyze member journey data to provide information for organizational learning and opportunities for leveraging data to drive business solutions/improvement of operations
• Ensure systems and reporting structures provide appropriate portfolio and impact information and performance outputs to all levels of management.
• Perform the role of database administration of the Core Banking System and User support.
• Support the Partnership Department with ISA calculations and repayment analysis
• Work on technical research projects, supporting the design of research studies, and survey instruments, and developing data monitoring systems in collaboration with the relevant departments.

Requirements

Educational Qualifications 

• Minimum Bachelor’s Degree in Statistics, Data Science, Computer Science, IT or in other related fields

 Technical Skills, Competencies, and Experience

• Proven working experience of at least 3-5 years as a Data Analyst or Business Data Analyst and knowledge of Database Administration.
• Knowledge of system reports design and development using reporting packages (Metabase, SAP Crystal Reports, Powerbi, Tableau,R, etc), 
• Strong knowledge of using statistical packages for analyzing datasets Advance (Excel, SPSS, SAS, etc)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Knowledge about the RDBMS systems especially Oracle Database
• Knowledge of structured query language (SQL)
• Programming experience in (XML, Javascript, Python, or ETL frameworks) would be an added value.
• Technical expertise in data models, database design development, data mining, and segmentation techniques
• High-level experience in methodologies and processes for managing and handling large data sets and relational databases.
• Strong experience in Data cleaning and Predictive Modeling
• Ability to analyze existing tools and databases and provide software solution recommendations.
• Ability to understand and manage stakeholder requests including ensuring a clear understanding of the ask and working with the wider team to ensure this is properly captured, impacted, and assessed
• Demonstrates a strong work ethic and ability to take the initiative and ownership to deliver value to the business
• Ability to work under pressure and meet tight deadlines.
• Ability to work collaboratively with the team
• Excellent written and oral communication skills in English

Benefits

• 21 days of annual leave, excluding national holidays.
• Training, learning and development opportunities and financial support for further education.
• Medical insurance/aid coverage and wellbeing initiatives. 
• A fulfilling work environment in a supportive and entrepreneurially driven organization with clear, frequent growth opportunities