Customer Support
Posted:
Job Description
We are looking for a candidate to help the customers by listening to their queries and assisting them accordingly.
Some of the roles, responsibilities and skills required are:
- - Must speak HINDI/URDU and ENGLISH (Arabic is a plus).
- - Excellent communication abilities, including written and verbal communication.
- - Handle calls in a consistently polite, professional and efficient manner.
- - Answer phones and messages, respond to customer requests and clarify the desired information.
- - Follow-up on customer inquiries that are not immediately resolved.
- - Take the extra mile to engage and help the customers.
- - Previous call center customer service experience is required.
- - Skills preffered: 3CX, Zendesk, FreshDesk, Bitrix24
*This is not a typical telemarketing role where you’ll be asked to generate leads or achieve targets on monthly basis, it’s just a customer support position to provide better assistance and resolve our customer concerns*
-------------------------------------------------
Location: Al Barsha 1
Working Hours: 6 PM – 10 PM (CSRs can be called in the morning shift as well, if needed)
No. of Positions: 1
Visa: Candidate must have a residence visa
Salary: 20 AED per hour for English + hindi/urdu speaker
25 AED per hour for English + hindi/urdu + Arabic speaker.
-------------------------------------------------
To Apply: Mail-to: [email protected] with the subject CALL CENTER REPRESENTATIVE - Part Time.
Job Type: Part-time
Application Question(s):
- Why do you want to work for this part-time role?
- If you are currently working full time, what are your duty timings?
- What is your current visa status?
Experience:
- Customer Support: 1 year (Required)
Language:
- English (Required)
- Hindi (Required)
- Urdu (Required)
- Arabic (Preferred)
Location:
- Dubai (Required)
Job Type: Part-time
Pay: From AED20.00 per hour
Application Question(s):
- Why do you want to work for this part-time role?
- If you are currently working full time, what are your duty timings?
- What is your current visa status?
Experience:
- Customer Support: 1 year (Required)
Language:
- English (Required)
- Hindi (Required)
- Urdu (Required)
- Arabic (Preferred)
Location:
- Dubai (Required)
CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.