Posted:
Position: Customer Support
Date Posted: August 4, 2026
Industry: Customer Service
Employment Type: Full Time
Experience: Minimum 1 Year
Qualification: Bachelor’s Degree, Diploma, or Certificate
Salary: Up to AED 2,800 + Visa
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
A company in Dubai is seeking a dedicated Customer Support professional to join its team. This opportunity is ideal for candidates with previous customer service experience who enjoy assisting customers and delivering excellent service across multiple communication channels.
The successful candidate will be responsible for responding to customer inquiries, resolving issues efficiently, and ensuring a positive customer experience. Immediate joiners are preferred, and proficiency in the Hindi language is mandatory for this role.
Key Responsibilities:
• Respond promptly and professionally to customer inquiries through phone, email, live chat, and social media.
• Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.
• Provide accurate information regarding products and services.
• Maintain clear and professional communication with customers.
• Record customer interactions and follow up on pending issues when required.
• Support the team in delivering a positive customer service experience.
Requirements:
• Minimum 1 year of customer support experience.
• Hindi language proficiency is mandatory.
• Good verbal and written communication skills.
• Strong problem-solving and interpersonal abilities.
• Ability to manage multiple customer inquiries in a fast-paced environment.
• Immediate joiners will be preferred.
Strong knowledge of:
• Customer Service & Client Support
• Phone, Email & Chat Communication
• Customer Issue Resolution
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