Posted:
Position: Customer Service Specialist
Date Posted: July 25, 2026
Industry: Customer Service | Call Center | Marketing Services | Business Support
Employment Type: Full Time
Experience: Customer Service Experience Preferred
Qualification: High School Diploma or Equivalent Preferred
Salary: $10.00 – $18.00 per hour
Location: United States (REMOTE)
Company: 24 Seven Marketing, LLC
Description:
24 Seven Marketing, LLC is seeking motivated and customer-focused individuals for a Remote Customer Service Specialist position. As a Veteran-Owned full-service marketing agency, the company supports businesses with digital marketing solutions and outsourced U.S.-based customer service operations.
The ideal candidate will provide professional customer support, handle client inquiries, resolve account-related concerns, and maintain high service standards. This role offers flexible scheduling, performance-based bonuses, and opportunities for professional growth in a remote work environment.
Key Responsibilities:
• Provide inbound customer service support for client-specific questions and requests.
• Assist customers with account issues, fraud resolution, and general support inquiries.
• Deliver accurate, confidential, and professional customer service.
• Maintain performance standards and meet service quality benchmarks.
• Complete required certification training and stay updated on service procedures.
• Follow company policies and maintain customer data security standards.
Requirements:
• Must have a reliable computer meeting the required technical specifications.
• Windows 10 or Windows 11 PC with Intel i5+ or AMD Ryzen 3+ processor.
• Minimum 8 GB RAM and a hardwired Ethernet connection (Wi-Fi is not permitted).
• USB headset with phone-quality audio.
• Hardwired keyboard and mouse.
• Smartphone required for security verification.
• Hardwired telephone may be required for certain programs.
• Ability to pass background check and drug screening.
• Comfortable working flexible shifts.
• Strong knowledge of:
• Customer service practices and communication skills.
• Account support and issue resolution.
• Confidential data handling and service quality standards.
Benefits:
• Weekly performance bonuses.
• Monthly performance bonuses.
• Flexible work schedule.
• Rapid career advancement opportunities.
• Professional development assistance.
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