Customer Service Representative / Receptionist | Admin Assistant
Posted:
Job Description
HBG Medical Centre FZ LLC is a leading healthcare provider located in DHCC, committed to delivering exceptional medical care with a strong focus on patient satisfaction. We are currently looking for a well-presented, proactive, and professional Customer Service Representative / Receptionist to join our team.
Key Responsibilities:
- Serve as the first point of contact for patients and visitors with a warm and professional approach.
- Manage front desk operations, including scheduling appointments, handling calls, emails, and walk-in enquiries.
- Ensure efficient enquiry management and conversion of leads from marketing and advertisements.
- Maintain accurate records and support clinical staff in day-to-day administrative needs.
- Uphold the highest standards of confidentiality and patient care.
Requirements:
- Minimum 2 years’ experience as a assistant receptionist or CSR in a clinical/medical centre setting.
- Prior experience in multi-specialty clinics preferred.
- Fluent in English (spoken and written)
- Excellent communication skills, well-groomed personality, and professional demeanor.
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Candidates with their own visa are preferred.
What We Offer:
- A professional and collaborative work environment in DHCC.
- Competitive salary and benefits package.
- Opportunities for growth and professional development.
Location: HBG Medical Centre FZ LLC, Dubai Healthcare City (DHCC)
How to Apply:
Interested candidates who meet the above requirements are encouraged to submit their updated CV with a recent photograph via [email protected]
Job Types: Full-time, Permanent
Pay: AED3,000.00 - AED4,000.00 per month
Application Question(s):
- Are you comfortable with lead/enquiry conversions as part of your role (handling patient enquiries from ads and converting them into appointments)?
- What is your level of proficiency in English (spoken and written)?
- Do you currently have a valid UAE/ Resident visa
Experience:
- Clinic Receptionist: 2 years (Required)
CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.