Customer Outreach Specialist I

Position: Customer Outreach Specialist I

Date Posted: August 8, 2026

Industry: Energy Efficiency / Utilities / Sustainability

Employment Type: Full Time

Experience: 1+ Year Preferred

Qualification: Bachelor’s Degree or equivalent relevant experience preferred

Salary: $42,000 per year

Location: United States | REMOTE

Company: Power TakeOff

Description:

Power TakeOff is seeking a Customer Outreach Specialist I to join its fully remote team and support customer engagement within the energy efficiency sector. The role focuses on high-volume outbound phone and email outreach to business, institutional, and commercial customers who may benefit from energy-saving solutions.

The successful candidate will identify customer interest, handle objections, build relationships, and schedule qualified meetings with Energy Advisors. This is a metrics-focused position suited to someone who is persistent, organized, coachable, and comfortable working toward measurable goals while helping businesses reduce energy consumption and improve sustainability.

The position generally follows an 8:00 AM–4:00 PM or 9:00 AM–5:00 PM schedule based on the employee’s local time zone, Monday through Friday.

Key Responsibilities:

• Conduct high-volume outbound calls and emails to develop a qualified customer pipeline.

• Research prospects, identify contact opportunities, and support re-prospecting activities.

• Build rapport with potential customers and confidently handle objections.

• Schedule qualified meetings between interested customers and Energy Advisors.

• Maintain accurate customer information, follow-up records, and activity notes.

• Use CRM and outreach platforms to organize customer engagement activities.

• Leverage AI and other tools to improve productivity while maintaining personalized communication.

• Participate in training covering outreach techniques and energy efficiency fundamentals.

• Follow established processes, playbooks, and documentation requirements.

• Collaborate with internal teams and actively participate in meetings and discussions.

Requirements:

• 1+ year of experience in outbound sales development, business development, customer outreach, call center sales, or a similar customer-facing role is preferred.

• Interest in energy efficiency, sustainability, utilities, or helping businesses improve operational performance.

• Strong ability to engage prospects through cold calls and emails.

• Excellent verbal and written communication skills.

• Comfortable working toward sales and performance targets.

• Ability to work independently while contributing effectively to a remote team.

• Strong organizational, record-keeping, and time management skills.

• Self-motivated, professional, persistent, and receptive to feedback.

• Bilingual abilities are a plus.

• Strong knowledge of:

 • Salesforce and CRM systems

 • Outreach.io or similar sales engagement platforms

 • Customer relationship management

 • Outbound sales and prospecting

 • AI-powered productivity tools

 • Energy efficiency and sustainability concepts

Benefits:

• Medical insurance, including vision and dental coverage.

• Health Savings Account contributions.

• Retirement plans with company matching.

• Student Loan Incentive Repayment Program after eligibility requirements are met.

• 15 paid vacation days, increasing to 20 after the first year.

• 7 flexible well-being days.

• At least 9 paid holidays.

• Company-wide winter break from December 25 through January 1.

• Summer “Friyays” with every second and fourth Friday off from June through August.

• Performance-based bonus plan.