Country Business Analyst

Job Title: Country Business Analyst

Department: Africa Digital & IT Transformation

Job Summary

This role is based within the Africa Digital & IT Transformation department. The Country Business Analyst (CBA) is expected to be self-sufficient, effectively managing their workload and priorities in alignment with the needs of the local business. Acting as a liaison and business partner, the CBA works with cross-functional teams to identify value-add, growth, and improvement opportunities.

The role involves building strong working relationships with business functions in-market and across the region, enabling effective and smooth running of the business through Data & Technology.

Key Responsibilities

• Manage business applications, business processes, and support users in their day-to-day business operations.
• Coordinate, plan, and lead Digital and Technology-related activities.
• Act as a business partner, liaising between local business needs and the Digital & IT Transformation department.
• Collaborate with cross-functional teams to identify value-add, growth, and improvement opportunities.
• Build and maintain strong working relationships with business functions in-market and across the region.
• Ensure effective and smooth running of the business through the strategic use of Data & Technology.

Qualifications & Experience

• Self-starter with the ability to manage workload and priorities independently.
• Proven experience as a Business Analyst or similar role, preferably within a digital or IT transformation context.
• Strong understanding of business applications, processes, and user support.
• Excellent interpersonal and relationship-building skills, with the ability to work across markets and regions.
• Experience in coordinating and leading digital and technology initiatives.
• Ability to identify and drive value-add, growth, and improvement opportunities.

Skills & Competencies

• Self-sufficiency: Ability to manage workload and priorities effectively.
• Business Partnering: Strong liaison and collaboration skills across functions.
• Data & Technology Focus: Capability to leverage data and technology for business operations.
• Relationship Management: Proven ability to build and sustain cross-functional and cross-regional relationships.
• Project Coordination: Experience in planning and leading digital and technology activities.