Coordinator II

Role Overview

As a remote Coordinator II, you will help keep invoicing operations moving by processing requests, investigating billing exceptions, and supporting accurate invoice delivery. Your research and communication with field operations and invoicing colleagues will help address problems promptly and maintain dependable billing records, including during month-end close.

Key Responsibilities

• Handle invoice requests and related operational tasks, ensuring information is complete and records are maintained accurately.
• Research billing exceptions and discrepancies, coordinating follow-up to support correct invoice processing.
• Contact field operations teams by phone and email to clarify invoice details and resolve outstanding questions.
• Investigate invoice delivery problems and help ensure invoices reach the intended recipients in a timely manner.
• Respond to invoicing questions and provide research and issue-resolution support to invoicing associates.
• Assist with month-end close activities, with availability needed during the first three working days of the month.
• Organize competing requests, track follow-ups, and complete additional assigned operational duties.

Requirements & Qualifications

• High school diploma or GED.
• Experience requirements were not specified.
• Working knowledge of Microsoft Office and confidence using computer-based systems to manage invoice information.
• Clear written and verbal communication skills for coordinating with colleagues and responding to questions.
• Strong organization, accuracy, follow-through, and problem-solving skills.
• Ability to work independently in a remote setting, prioritize requests, and meet deadlines with limited supervision.
• Availability to support month-end close during the first, second, and third working days of the month.

What We Offer / Why Join

• Medical, prescription, dental, and vision insurance options.
• 401(k) retirement savings plan and disability insurance.
• Paid time off that includes vacation, illness, bereavement, family, and parental leave.