Alerts
Posted:
Qualification: High School Diploma or GED
Salary: $45,000 – $60,000 USD per year (Estimated)
Location: REMOTE, United States
Company: TalentHop
Description:
TalentHop is hiring for a Caregiver Operations & Support Specialist role with its client in the homecare services industry. This fully remote position focuses on supporting payroll operations, maintaining accurate records, and ensuring smooth coordination between caregivers, employees, and internal teams.
The successful candidate will manage payroll-related data, resolve discrepancies, support compliance processes, and provide professional assistance to stakeholders. This opportunity is ideal for detail-oriented individuals who can work efficiently in a fast-paced environment while maintaining confidentiality and delivering excellent service.
Key Responsibilities:
• Verify and process daily electronic visit verification shifts, bi-weekly timecards, and PTO requests.
• Process payroll-related documentation and administrative paperwork.
• Research and resolve payroll discrepancies by coordinating with employees and departments.
• Provide guidance on timekeeping procedures and compliance requirements.
• Deliver professional customer service while handling sensitive and high-pressure situations.
• Maintain accurate records and protect confidential employee information.
• Support organizational goals, operational improvements, and team initiatives.
• Communicate effectively with internal and external stakeholders.
• Stay updated on industry trends and operational requirements.
Requirements:
• High School Diploma or GED.
• Minimum 1 year of payroll experience.
• Homecare or human services experience will be an advantage.
• Basic understanding of financial principles and payroll processes.
• Intermediate computer skills with proficiency in Microsoft Office.
• Ability to quickly learn company-specific systems and software.
• Strong attention to detail in a high-volume, deadline-driven environment.
• Excellent critical thinking, organization, and problem-solving skills.
• Strong communication skills with professionalism and empathy.
• Ability to work effectively in a fast-paced and changing environment.
• Strong knowledge of:
• Payroll processing and timekeeping procedures.
• Employee records management and confidentiality.
• Administrative support and healthcare operations.
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