Jobs

Call Centre Coordinator

Posted:7 hours ago

Company Details

Name:UAE Jobs
Industry: Consulting
Website: https://applydubaijob.com
Description: applydubaijob.com is a trusted online job platform dedicated to helping job seekers find better career opportunities across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, the wider UAE, and other Middle East countries. The platform provides up-to-date job vacancies from various industries, making… applydubaijob.com is a trusted online job platform dedicated to helping job seekers find better career opportunities across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, the wider UAE, and other Middle East countries. The platform provides up-to-date job vacancies from various industries, making it easier for professionals to discover, apply, and grow their careers in the region. View more View less
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Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Dubai, United Arab Emirates
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Administration

Job Description

Job Description

 

Please mention the subject line: Call Centre

Primary Job Responsibilities will be: -

  • Manage inbound and outbound calls efficiently and professionally.
  • Coordinate with doctors to manage clinic schedules, including walk-ins and emergency slots.
  • Follow communication scripts and hospital protocols for different scenarios.
  • Ensure calls are answered promptly—typically within three rings—with clear voice modulation and polite tone.
  • Book, confirm, reschedule, or cancel patient appointments according to hospital guidelines.
  • Remind patients of upcoming appointments and follow up on no-shows.
  • Provide accurate information about hospital services, doctors, insurance coverage, and packages.
  • Perform all related duties as assigned by Head of Department

Job Type: Full-time

Application Question(s):

2040 open positions on Semasocial right now · 4120 open positions in Dubai, United Arab Emirates · 63 posted in the last 7 days
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