Call Center Agent

Position: Call Center Agent

Date Posted: April 26, 2026

Industry: Customer Service / Automotive Services

Employment Type: Full Time

Experience: Experience in Customer Service or Call Center Roles Preferred

Qualification: High School Diploma or Equivalent

Salary: AED 4000 to 7000 (estimated)

Location: Al Quoz, Dubai, United Arab Emirates

Company: Battmobile UAE

Description:

Battmobile UAE, a leading provider of onsite automotive services across the UAE, is currently expanding its team and looking to hire a dedicated and customer-focused Call Center Agent. With a strong reputation supported by a large fleet of service vehicles and a growing customer base, the company offers an exciting opportunity to be part of a fast-paced and service-driven environment.

The ideal candidate will play a crucial role in ensuring seamless communication between customers and service teams while maintaining high levels of customer satisfaction.

Key Responsibilities:

• Serve as the primary point of contact for all incoming customer calls and inquiries

• Provide clear and accurate information regarding company services, pricing, and policies

• Coordinate service requests efficiently with dispatch teams and field technicians

• Ensure timely follow-ups with customers to maintain service quality and satisfaction

• Address customer concerns professionally, demonstrating patience, empathy, and problem-solving skills

Requirements:

• Minimum high school diploma or equivalent qualification

• Previous experience in a customer service or call center environment is preferred

• Strong verbal communication and interpersonal skills

• Customer-focused mindset with the ability to handle pressure effectively

• A team-oriented attitude and willingness to work in a dynamic, fast-paced setting

• Flexibility to work rotational shifts, including evenings and weekends

Perks & Benefits:

• Attractive performance-based incentives to boost earnings

• Company-sponsored visa

• Paid annual leave as per UAE labor law

• Comprehensive medical insurance coverage

• Opportunities for career growth within a well-established UAE brand

This is an excellent opportunity for individuals who are passionate about customer service and looking to build a rewarding career in a reputable organization.