Role Overview
Lead a bank branch’s commercial performance and daily operations, balancing growth in deposits, lending and revenue with responsible credit management. The role also shapes the customer experience and develops the branch team, while ensuring that business is conducted within the Bank’s controls, policies and regulatory requirements.
Key Responsibilities
- Set and deliver branch plans for deposit growth, lending, revenue and profitability, tracking progress against targets.
- Build relationships with existing customers, strengthen retention and pursue opportunities to bring new business to the branch.
- Monitor the credit portfolio, review credit performance and ensure lending remains within approved terms.
- Manage the branch budget and use performance information to identify gaps and guide corrective action.
- Lead, coach and develop branch employees, setting clear expectations for delivery and customer service.
- Oversee branch operations and controls, addressing issues that could affect service, compliance or business performance.
- Ensure the team follows Bank policies and applicable regulatory requirements.
Requirements & Qualifications
- Bachelor’s degree in a business-related discipline.
- At least seven years of experience in banking or financial services.
- Relevant experience in branch banking, business development, credit or relationship management.
- Evidence of delivering business growth, managing a credit portfolio and meeting performance targets.
- Experience leading and developing a team.
- A master’s degree in Business Administration or Banking and Finance, or relevant professional qualifications, is an advantage.
2677 open positions on Semasocial right now
· 12356 open positions in Nairobi County, Kenya
· 93 posted in the last 7 days
Contact Information
Comment