Associate, Sexual, Reproductive, Maternal and Newborn Health

Program Management

• Drive execution of emergency referral systems activities, ensuring timely delivery against program work plan objectives and grant commitments.
• Maintain up-to-date activity trackers, field visit reports, and program documentation for the emergency referral systems workstream.
• Support the preparation of program reports, quarterly reviews, and donor updates under the guidance of the Senior Associate.
• Take responsibility for effective documentation and file management for the emergency referral systems workstream.
• Participate in program quarterly and annual review meetings. 

Communication and Relationship Management

• Build and maintain collaborative relationships with Ministry of Health officers from Reproductive and Child Health and Emergency Medical Services departments, district health teams, health facility staff, and community structures to support program implementation.
• Act as a facilitator for key subnational government and partner relationships under the guidance of the Senior Associate.
• Work with Ministry of Health to coordinate partners implementing emergency referral and maternal and newborn health interventions to ensure synergies and avoid duplication.
• Maintain regular interaction with the CHAI internal team, providing updates and insights from field activities.
• Play a major role in writing programmatic reports and contribute to the dissemination of results and lessons learned.
• Represent the program at subnational engagements as assigned. 

Problem-Solving

• Collect, compile, and analyse field data and referral performance metrics to track progress and identify implementation gaps.
• Develop presentable insights and recommendations with guidance from the Senior Associate.
• Present findings from data analysis and field assessments to internal teams and key subnational stakeholders.
• Work with health workers and district teams to propose practical approaches to improve referral processes, data collection tools, and implementation strategies. 

Financial Accountability and Management

• Support workstream budget planning and tracking under the guidance of the Senior Associate.
• Ensure that field activities are implemented in line with approved work plans and financial plans.
• Adhere to CHAI Uganda finance and operational policies and procedures in the execution of all activities. 

Technical

• Support the design and field-level implementation of emergency referral system strengthening interventions, including rollout of referral protocols, and communication systems.
• Conduct health facility and community assessments to map referral pathways, identify gaps, and document current practices in emergency obstetric and neonatal transport and communication.
• Assist in the development and pretesting of training materials, job aids, and data collection tools for emergency referral systems.
• Facilitate training and mentorship sessions for health workers, and district health teams on emergency referral protocols and communication systems.
• Support health facilities in implementing and maintaining standardised referral and counter-referral documentation.
• Assist in data entry, cleaning, and reporting for emergency referral system indicators into HMIS/DHIS2 and other relevant platforms.
• Contribute to the development of innovative approaches and documentation of best practices in the form of case studies, success stories, and knowledge products.
• Perform other tasks as requested by the supervisor.

Education

• Bachelor’s degree in public health, nursing, medicine, health sciences, social sciences, or a related field.

Experience

• At least 3 years of working experience in a demanding, results-driven environment, preferably in public health, health systems strengthening, or a related field.
• Demonstrated experience supporting complex projects involving multiple teams or stakeholders, including planning, coordination, and reporting.

Skills

• Strong analytical skills with the ability to collect, compile, and present data clearly.
• Excellent communication (written and verbal) and presentation skills.
• High emotional intelligence, patience, and thoughtfulness even in high-pressure, stressful situations.
• Strong process management skills, high level of organisation, and good attention to detail.
• Advanced proficiency in Microsoft Office suite – Excel, PowerPoint, and Word.
• A flexible, entrepreneurial, and output-focused mindset, with strong self-motivation.
• Ability to function independently and manage multiple tasks under tight deadlines. 

Advantages

• Experience working and communicating with government officials at the national and subnational level.
• Familiarity with Uganda’s health system, district health structures, and HMIS/DHIS2 platforms.
• Knowledge of emergency obstetric and neonatal care (EmONC) standards or community-based maternal and newborn health programs.
• Experience with digital health tools for data collection or referral tracking (e.g., ODK, KoBoToolbox).

• Experience in Maternal and Newborn Health.