Associate, Medical Oxygen Supply Chain and Infrastructure

Coordination and Stakeholder Engagement

• Build effective relationships with the MoH and oxygen stakeholders and support the MoH in coordinating the Medical Oxygen Technical Working Group, including stakeholder mapping and tracking of the group's functionality and follow-up on agreed actions.
• Support the establishment and functioning of oxygen committees at Level 3 and 4 facilities and provincial health offices, ensuring findings, actions, and reports are appropriately documented and escalated to MoH through the technical working group.
• Support coordination and inter-agency alignment identification of priorities and allocation of resources to identified needs.

Strategy, Planning, and Technical Support

• Support MoH in implementing the National Medical Oxygen Strategic Plan, helping coordinate partners and prioritize interventions based on available evidence and identified system needs.
• Engage with MoH, local stakeholders and technicians to assess the infrastructural, operational and contextual factors affecting the equitable distribution, adoption, functionality, and utilization of oxygen delivery systems across facility settings.
• Contribute to the development of planning documents, technical guidance and implementation tools for the scale-up and sustainable management of oxygen systems, in collaboration with national and sub-national stakeholders.
• Coordinate the review, verification, and monitoring of oxygen infrastructure investments to ensure adherence to applicable regulatory requirements, governance standards, technical specifications, and quality-of-care protocols, and facilitate corrective actions where gaps are identified.
• Conduct regular site visits to medical gas pipeline systems (MGPS) installations at Ndola and Kitwe Hospitals to monitor the installation work and verify that installations are in compliance with technical and regulatory specifications, while tracking progress against timelines and proactively flagging risks or bottlenecks to the Program Manager.
• Participate in routine forecasting and quantification exercises to ensure the inclusion of medical oxygen and relevant accessories in national planning.
• Support costing exercises to inform the planning for future financing of medical oxygen procurements by the Ministry of Health.

Supply Chain, Demand and Market Engagement

• Support the in-country planning and implementation of the LOX storage and distribution hub and track progress against timelines.
• Track LOX and cylinder pricing trends and conduct routine market surveillance to assess the market for new medical oxygen suppliers.
• Work with target facilities to establish and monitor medical oxygen demand and consumption, using this data to inform supplier negotiations for dedicated LOX supply to the public sector. Support the timely supply of LOX to target facilities, helping coordinate between suppliers, hospitals, MoH and CHAI and monitoring delivery performance.
• Reconcile LOX deliveries against supplier invoices and facilitate timely payments, ensuring that quantities supplied, and relevant quality documentation are appropriately verified.
• Support routine review of LOX-related contracts with the CHAI contracts team, helping ensure obligations are met by both suppliers and CHAI.

Quality, Risk, and Vendor Oversight

• Document and continuously track risk and safety assessments and the vulnerabilities' matrix for oxygen infrastructure and supply systems.
• Review third-party inspection reports and other relevant quality documentation to support transparency, accountability, and compliance ahead of vendor payment approval.
• Support vendor performance monitoring that considers technical, equity, responsiveness, and continuity of service to underserved facilities.

Monitoring, Evaluation, and Learning

• Support the MoH’s Monitoring and Evaluation department in formulating and updating medical oxygen indicators in the DHIS and other relevant systems.
• Participate in field visits, including site inspections, vendor meetings, and workshops, and support related planning, guidance development, and close-out documentation.
• Contribute to new approaches, tools, and lessons learned that strengthen CHAI's LOX project models and support long-term sustainability and scale-up.
• Support routine collection, analysis, and use of medical oxygen programme data to identify implementation gaps, inform corrective action and contribute to programme learning.
• Support the Program Manager in generating and synthesizing evidence for policy dialogue with public institutions on incentive structures, procurement policies, and public-private engagement models that enhance oxygen supply security.

• Bachelor's Degree in Public Health, Community Health, Health Systems Management, Health Policy and Planning, Project Management, Global Health, Development Studies, or a related Social Science field.
• A minimum of 5 years' relevant experience in the health sector or health systems strengthening (public or private sector, including donor-funded programs); a Master's Degree (or equivalent) will be an added advantage.
• Strong Monitoring and Evaluation skills.
• Demonstrated strong analytical, organizational, and problem-solving skills.
• Exceptional diplomatic and interpersonal skills, with the ability to build strong professional relationships with a range of stakeholders in a challenging, multicultural environment.
• Demonstrated ability to multitask, remain effective in high-pressure situations, and adapt to fast-paced and changing environments, with a strong commitment to excellence and limited structural support.
• Experience working effectively with diverse and technical teams, including facilitating dialogue across health, engineering, and community domains.
• Experience coordinating health stakeholders on national projects, interpreting regulations, and integrating technical solutions into public health systems.
• Excellent written and verbal communication skills, with the ability to contribute to technical guidance, policy briefs, or strategic reports for government and global stakeholders.
• Experience with health technology deployment, especially oxygen systems, is an advantage; familiarity with WHO and national technical standards is a plus.