Associate, COO's Office (Short-term)
Job Overview
Position Overview
CHAI is seeking an associate for a 6-month period from January to June 2027 to support the COO’s office. The position offers an opportunity for the candidate to work closely with senior leaders and gain unique insight into key strategic global health issues, as well as how CHAI will develop and execute strategies to address these challenges. The Associate will work closely with the Chief of Staff to the COO as well as staff across all levels of the organization, including functional teams (Finance, Human Resources, etc.), global program teams and country-based teams.
Key Responsibilities
Analytical and Project Management Support - ~70%
- Conduct data analysis, research, and synthesis to generate insights that inform strategic decision-making for CHAI Leadership
- Develop structured problem-solving approaches to assess challenges, evaluate trade-offs, and recommend solutions
- Support the design, execution, and monitoring of high-priority initiatives, ensuring alignment with CHAI’s organizational goals
- Create dashboards, reports, and presentations that translate complex data into actionable insights for CHAI Leadership
- Coordinate and track cross-functional projects, ensuring key milestones, timelines, and deliverables are met
- Proactively identify risks and bottlenecks, escalating issues and proposing solutions to keep initiatives on track
- Assist in the development of frameworks, tools, and processes to enhance efficiency and effectiveness across CHAI
- Engage with internal and external stakeholders to gather insights, facilitate collaboration, and drive execution of initiative
Leadership Meeting Planning - ~20%
- Support the planning, coordination, and execution of key leadership/management meetings, including CHAI’s Leadership Council and Management Group meetings
- Develop agendas and briefing materials in collaboration with the COO and other senior leaders, ensuring discussions are structured and outcome-driven
- Prepare pre-reads, data summaries, and insights to inform decision-making and drive strategic discussions
- Manage logistics and coordination for in-person and virtual leadership meetings, ensuring seamless execution
- Identify opportunities to optimize meeting effectiveness, including refining structures, engagement formats, and follow-up mechanisms to enhance productivity
Miscellaneous - ~10%
- Support the development of internal communications, memos, and presentations to facilitate information sharing across the organization
- Help maintain and improve processes, tools, and systems that enhance COO’s efficiency
- Provide any additional support to the COO, as required
Qualifications
- Bachelor’s degree with at least 3-5 years of relevant experience (candidates with more experience are also encouraged to apply)
- Exceptional analytical (qualitative and quantitative), problem-solving, and communication (written and verbal) skills
- Ability to collaborate remotely with team members spread across geographies
- Ability to independently operate in an unstructured but demanding multicultural environment
- Ability to multitask, set priorities, and rapidly absorb/synthesize a broad range of information
- High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word
Advantages
- Prior experience in fast-paced industries requiring a high level of analytical skills (e.g. management consulting, investment banking, etc)
- Prior experience with initiatives to improve internal organizational effectiveness and efficiency
- Experience living and working in low-resource settings
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