Job Purpose
- Responsible for provision of secretarial services in an effective and efficient manner throughout the Authority.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
- Implementing policies, strategies, guidelines, plans, standards and procedures that impact Office Administration Services.
- Taking oral dictation and preparing responses to simple routine correspondences.
- Maintaining an up-to-date filing system and ensuring the security of office records, equipment, and documents.
- Coordinating schedules of meetings, maintaining office diary appointments, and travel itinerary.
- Answering and directing phone calls.
- Consolidating data for reports and ensuring the security, integrity, and confidentiality of data.
- Coordinating development and implementation of individual work plans for officers under their purview.
- Operating office equipment.
- Attending to visitors/clients.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following Qualifications:
- Served in the grade of Assistant Office Administrator II, IPOA 9 or comparable and relevant position in public service for a minimum period of three (3) years;
- Diploma in Secretarial Studies from the Kenya National Examination Council or equivalent qualifications from a recognized institution;
OR
- Business education single and group certificate stages I, II and III from
- Kenya National Examination Council in the following subjects:-
- Shorthand III (110 w.p.m.)
- Typewriting III (50 w.p.m.) / Computerized Document Processing III;
- Business English III/Communication II;
- Commerce II;
- Office Management III/Office Administration and Management III; and
- Secretarial Duties II;
- Public Relations and Customer Care Course lasting not less than two (2) weeks from a recognized institution; and
- Certificate in Computer applications.
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