Job Title: Product Development Specialist
Job Purpose Statement
Responsible for supporting the development, enhancement, approval and performance monitoring of insurance products to ensure the portfolio remains customer-led, commercially viable, compliant and aligned to business strategy.
Duties and Responsibilities
Product Development (60%)
- Coordinate end-to-end product development and enhancement.
- Conduct market, customer and competitor analysis.
- Develop product concepts, business cases and implementation plans.
- Coordinate pricing, policy wording, documentation and launch readiness.
- Support testing, post-launch reviews, performance reporting and product governance.
- Maintain product registers, approvals and regulatory documentation.
Audit & Compliance (15%)
- Coordinate regulatory filings and internal approvals.
- Ensure compliance with IRA requirements, policies and governance standards.
- Maintain audit-ready records and monitor regulatory changes.
Customer Focus (15%)
- Promote customer-centric product design and Treating Customers Fairly principles.
- Gather customer and distributor feedback.
- Collaborate across functions to improve products and service delivery.
Learning & Growth (10%)
- Complete required learning hours and development programmes.
Qualifications
Bachelor’s degree in Business, Insurance, Actuarial Science, Statistics, Finance, Marketing or related field. Actuarial qualification in progress required. Insurance qualification (AIIK/ACII or equivalent) is an added advantage.
Experience
Minimum 5 years’ experience in product development, underwriting, product management, business development or related insurance roles.
Competencies
- Customer Focus
- Product & Commercial Acumen
- Analytical Thinking
- Planning & Execution
- Stakeholder Management
- Governance & Compliance
- Communication
- Innovation & Continuous Improvement
130 open positions on Semasocial right now
· 8789 open positions in Nairobi County, Kenya
· 6 posted in the last 7 days
Contact Information
