Administrative Support
Posted:
Job Description
We are seeking a detail-oriented and proactive Administrative Assistant to support our client operations and internal processes. The ideal candidate will be responsible for client follow-ups, invoicing, coordination of deliverables, and maintaining accurate records across systems.
Key Responsibilities
Client Coordination & Follow-ups
- Follow up with clients on pending payments, approvals, and required documentation
- Maintain regular communication to ensure smooth client experience
- Address and escalate client concerns in a timely and professional manner
Invoicing & Payments
- Generate and share invoices with clients accurately and promptly
- Track payment status and maintain updated payment records
- Coordinate with finance team for reconciliations
Order & Package Management
- Coordinate preparation and dispatch of client packages (e.g., trophies, documents, etc.)
- Ensure timely delivery and track shipments
- Liaise with courier/logistics partners for smooth operations
Email & Communication Management
- Handle incoming and outgoing emails professionally
- Ensure timely responses to client queries
- Maintain organized email records and communication threads
CRM & Data Management
- Maintain and update CRM systems with accurate client data
- Track client interactions, deals, and progress
- Ensure proper documentation and data integrity
Administrative Support
- Maintain organized records and documentation
- Support internal teams with operational tasks
- Prepare reports related to client status, payments, and deliveries
Requirements
- Bachelor’s degree or equivalent experience
- Own visa
- 1–3 years of experience in administrative, client servicing, or operations roles
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience with CRM systems is preferred
- Strong organizational and multitasking abilities
- High attention to detail and problem-solving skills
Key Skills
- Client communication & follow-ups
- Time management & organization
- Attention to detail
- Problem-solving
- Data management
- Coordination & logistics handling
Preferred Traits
- Proactive and self-motivated
- Ability to handle multiple priorities
- Customer-centric mindset
- Professional and reliable
If you are organized, proactive, and passionate about client coordination and operations, we would love to hear from you. Please send your updated CV to [email protected].
All the best!
Pay: AED3,000.00 - AED4,000.00 per month
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