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Abu Dhabi Sports Aviation Club (ADSAC) is seeking a dedicated and experienced Administrative & Customer Service Executive to join its team in Abu Dhabi. This role is ideal for a professional who enjoys providing exceptional customer support while efficiently managing daily administrative operations.
The successful candidate will play an important role in ensuring smooth front-office activities, coordinating customer interactions, maintaining accurate records, and supporting internal departments. The position requires excellent communication skills, strong organizational abilities, and a customer-focused approach.
Key Responsibilities:
• Respond to customer inquiries, requests, and concerns in a professional and timely manner.
• Manage front-desk operations and oversee daily administrative duties.
• Coordinate bookings, appointments, and customer schedules.
• Prepare reports, invoices, business documents, and correspondence.
• Maintain organized customer records and update company databases.
• Work closely with internal departments to ensure efficient customer service.
• Follow up with customers and provide timely updates when required.
• Assist in organizing club events, activities, and operational requirements.
• Handle office emails, telephone calls, and general communication.
• Provide administrative and coordination support to the management team.
Requirements:
• Minimum of 3 years of experience in administration and customer service.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office and general administrative software.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Arabic language proficiency will be an added advantage.
• Previous GCC work experience is preferred.
• Professional, proactive, and customer-focused attitude.
Strong knowledge of:
• Microsoft Office Suite
• Administrative procedures and office coordination
• Customer service best practices
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