Administrative Assistant
Posted:
Position: Administrative Assistant
Date Posted: July 12, 2026
Industry: Healthcare Administration | Mental Health Services | Counseling
Employment Type: Full Time
Experience: Previous Experience in Administrative, Receptionist, Customer Service, or Healthcare Support Roles Preferred
Qualification: High School Diploma Required; Associate or Bachelor’s Degree in Healthcare Administration, Business Administration, or a Related Field Preferred
Salary: $54,000 – $68,000 per Year (Based on Experience and Qualifications)
Location: REMOTE, United States
Company: Plainfield Counseling Center
Description:
Plainfield Counseling Center is seeking a highly organized and compassionate Remote Administrative Assistant to support its mental health practice. This role is ideal for someone who enjoys helping others, providing excellent client service, and managing administrative tasks in a healthcare environment.
The successful candidate will serve as the first point of contact for clients while supporting therapists through scheduling, communication, documentation, and daily administrative coordination. This position offers an opportunity to contribute to a meaningful healthcare mission while developing skills in healthcare administration and practice operations.
Key Responsibilities:
• Serve as the primary contact for current and prospective clients through phone and email communication.
• Schedule, reschedule, and coordinate appointments for multiple therapists.
• Guide new clients through intake procedures and assist with required documentation.
• Verify insurance benefits and support basic billing and co-payment processing.
• Maintain confidential client records with accuracy and professionalism.
• Coordinate communication between clients and clinical staff.
• Monitor calendars and improve scheduling efficiency.
• Assist with general administrative projects and daily office operations.
Requirements:
• Excellent written and verbal communication skills.
• Friendly, compassionate, and professional approach to customer service.
• Strong organizational skills with the ability to manage multiple tasks.
• High attention to detail and accuracy.
• Ability to learn and use scheduling platforms and Electronic Health Record (EHR) systems.
• Reliable high-speed internet connection and a private home office environment.
• Ability to handle confidential information with discretion and professionalism.
• Previous experience in administrative, receptionist, customer service, or healthcare support roles is preferred.
• Experience with medical scheduling, insurance verification, or healthcare billing is an advantage.
• Familiarity with HIPAA regulations or healthcare privacy practices is preferred.
• Interest in psychology, counseling, or behavioral health is beneficial.
• Strong knowledge of:
• Appointment Scheduling and Administrative Coordination
• Electronic Health Record (EHR) Systems
• Healthcare Documentation Procedures
• Client Communication and Confidential Information Handling
Benefits:
• Competitive salary package.
• Fully remote work environment.
• Paid time off and holidays.
• Health, dental, and vision insurance where applicable.
• Professional development opportunities.
• Supportive and collaborative team culture.
• Career growth opportunities.
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