Admin Assistant

Role Overview

You will be the first point of contact for clients and visitors at a fast-paced shipping and logistics company, managing both front-desk reception and essential administrative tasks to keep daily operations running smoothly. Your bilingual fluency in Arabic and English will be critical for handling phone calls, emails, and in-person inquiries from a diverse local and international clientele. This role directly supports the office team by organizing correspondence, maintaining records, and ensuring a professional, welcoming environment that reflects the company’s commitment to service.

Key Responsibilities

• Greet and assist all visitors and clients in a courteous, professional manner, directing them to the appropriate staff or meeting spaces.
• Manage a multi-line phone system, fielding incoming calls in Arabic and English, taking accurate messages, and routing inquiries to the correct departments.
• Respond to and triage incoming emails, ensuring timely acknowledgment and forwarding to relevant team members.
• Organize and maintain office correspondence, including preparing letters, filing documents, and tracking incoming/outgoing mail.
• Coordinate administrative tasks such as scheduling appointments, booking meeting rooms, and ordering office supplies as needed.
• Support the broader office team with data entry, document formatting, and light reporting using Microsoft Office tools.
• Assist in maintaining an orderly reception area and common spaces, contributing to a positive impression for all visitors.

Requirements & Qualifications

• Female candidate (as specified by the employer).
• Fluent in Arabic and English, both spoken and written, with the ability to switch seamlessly between languages in a business setting.
• Excellent communication and interpersonal skills, with a polished, professional demeanour.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) for daily tasks like composing emails, managing spreadsheets, and updating calendars.
• Strong organizational and administrative abilities, including attention to detail and the capacity to multitask in a busy environment.
• Previous experience in a receptionist or administrative support role preferred, ideally within a UAE-based company.
• Professional appearance and a proactive, positive attitude toward problem-solving and teamwork.
• Experience working in the UAE is advantageous, offering familiarity with local business customs and documentation.

What We Offer / Why Join

This position comes with a competitive salary and the opportunity to work in a professional, supportive environment within Dubai’s logistics sector. The company values career development and provides pathways for growth, making this an ideal step for someone looking to build a long-term administrative career. Immediate joining is preferred, so candidates available on short notice will be given priority consideration.