Admin Assistant

Role Overview

This role supports daily air cargo operations and administrative functions at OMEIR CARGO’s Abu Dhabi office. You will prepare and process shipping documentation, coordinate shipments with airlines and ground handlers, and respond to client queries to ensure cargo moves smoothly from booking to delivery. The position is critical for maintaining accurate records, meeting compliance standards, and delivering reliable service in a fast-paced logistics environment.

Key Responsibilities

• Prepare and verify air waybills, customs declarations, and other export/import documents for air cargo shipments
• Coordinate with airlines, freight forwarders, and ground handling agents to schedule and track incoming and outgoing cargo
• Monitor shipment status, resolve discrepancies, and provide real-time updates to customers and internal teams
• Maintain accurate digital and physical filing systems for cargo records, invoices, and permits
• Respond to customer inquiries via phone and email regarding rates, transit times, documentation requirements, and shipment progress
• Assist with administrative tasks such as data entry, report generation, and inventory checks
• Ensure compliance with UAE civil aviation and customs regulations for all cargo movements

Requirements & Qualifications

• Minimum 2 years of experience as a cargo officer, cargo agent, or similar role within the UAE air cargo industry
• Solid understanding of air cargo operations, including booking procedures, ramp handling, and dangerous goods regulations
• Hands-on knowledge of air cargo documentation: master and house airway bills, cargo manifests, customs clearance forms, and security declarations
• Strong written and verbal communication skills in English; Arabic is a plus
• Ability to multitask and maintain accuracy under tight deadlines and high shipment volumes
• Proficiency in cargo management software and standard office tools (MS Office, email, spreadsheets)
• Immediate availability to join is preferred