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Stalwart Mobile Trading LLC, an Authorized du Channel Partner, is seeking a motivated and customer-focused Account Management Executive to join its team in Dubai. This is an excellent opportunity for professionals who enjoy building long-term client relationships while contributing to business growth.
The successful candidate will be responsible for managing customer accounts, delivering exceptional client support, and identifying opportunities to cross-sell and upsell telecom products and services. If you have excellent communication skills and a passion for customer success, this role could be the next step in your career.
Key Responsibilities:
• Manage and maintain existing customer accounts while ensuring high levels of customer satisfaction.
• Respond to customer inquiries promptly and provide professional support.
• Cross-sell and upsell telecom products and services to maximize account growth.
• Build strong client relationships and identify new business opportunities.
• Maintain accurate CRM records and achieve monthly sales and customer retention targets.
Requirements:
• 1–3 years of experience in account management, customer service, tele sales, or the telecommunications industry.
• Strong communication, negotiation, and relationship management skills.
• Experience using CRM software and Microsoft Office applications.
• Telecom industry experience and knowledge of telecom products will be an added advantage.
• Strong knowledge of:
• CRM software and customer account management
• Microsoft Office applications
• Telecom products and customer relationship management
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