Air Transportation Supervisor

Job Title: Fleet Service Operations Supervisor

Job Responsibilities

• Supervise and oversee fleet service operations, ensuring all tasks are completed within required timeframes while adhering to standards outlined in AFI 24-605 and other applicable procedures and regulations.
• Assign, manage, and supervise a team of Air Transportation personnel for tasks including picking up, loading, and unloading aircraft service equipment and supplies; conducting air transportation galley/lavatory (ATGL) servicing; performing portable lavatory, aircraft latrine, and water servicing; and executing sanitation and cleaning of aircraft interiors.
• Coordinate and monitor work activities to ensure schedules and deadlines are met for scheduled aircraft departures and arrivals.
• Oversee the inspection and proper usage of aircraft service equipment, ensuring it is operational, clean, and in compliance with applicable safety standards.
• Liaise with internal teams and external stakeholders, such as cargo handlers and ground crews, to ensure efficient and safe aircraft servicing operations.
• Ensure compliance with all regulations, safety protocols, and operational requirements during fleet servicing operations.
• Prepare reports and maintain accurate records of fleet service activities, including equipment usage, maintenance, and inventory levels.
• Train, mentor, and evaluate team members to ensure skill development, high performance, and adherence to standards.
• Act promptly to resolve operational issues or delays to maintain schedule integrity and customer satisfaction.
• Implement, monitor, and enforce quality assurance and control procedures for all air transportation support activities.

Minimum Requirements

• 3–5 years of relevant experience in fleet service, air transportation, or ground support operations, including supervisory experience.
• High school diploma or equivalent; additional education or certification in logistics, transportation management, or a related field is preferred.
• Thorough knowledge of air transportation regulations, procedures, and standards, including AFI 24-605 guidelines.
• Strong understanding of aircraft servicing practices, including galley/lavatory servicing, portable lavatories, and interior sanitation.
• Demonstrated leadership experience and the ability to manage and supervise teams effectively.
• Proficiency with computer systems and software for managing schedules, tasks, and maintenance logs.
• Excellent organizational and time management skills, with the ability to prioritize tasks efficiently in a high-paced environment.
• Strong communication skills with the ability to interact professionally with team members, passengers, and external stakeholders.
• Detail-oriented and capable of maintaining accurate records and documentation.
• Valid passport (minimum one year of validity at time of hiring) and ability to travel internationally.
• Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.

Preferred Qualifications

• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.
• Valid country driver’s license and passport.
• Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
• Experience working at a military or government-operated passenger terminal or supporting Department of Defense (DoD) air transportation services.
• Familiarity with aircraft servicing requirements, including galley, water, lavatory, and interior sanitation needs.
• Experience managing transportation compliance in a military or government-regulated environment.
• Certification or training in air transportation or logistics management.