Metering Electrician
Posted:
Job Title: Metering Technician (Prepaid & Postpaid)
Job Summary
We are seeking a dedicated Metering Technician to handle customer inquiries and service requests related to electricity, including prepaid and post-paid metering, billing, token purchases, and power supply issues. The role ensures meter functionality, system uptime, and timely resolution of technical issues affecting customers and operations.
Key Responsibilities
Meter Configuration & Maintenance
- Configure, commission, and maintain prepaid and postpaid meters.
- Conduct site visits to install, inspect, troubleshoot, and repair metering and electrical systems.
- Perform preventive maintenance to minimize downtime and service interruptions.
Fault Investigation & Repair
- Investigate issues such as token failures, negative balances, billing errors, and high-consumption complaints.
- Resolve faults related to meter communication, wiring, and power supply.
System Monitoring & Reporting
- Ensure accurate meter data capture, synchronization, and reporting.
- Continuously monitor system performance, uptime, and meter status (online/offline).
- Identify and report anomalies such as communication failures, abnormal consumption, or system errors.
- Monitor system uptime, meter connectivity, and server performance.
Customer Support & Education
- Respond to customer queries and complaints promptly and professionally.
- Educate customers on meter usage, token processes, and basic troubleshooting steps.
- Provide first-line support for meter faults, billing discrepancies, and communication failures.
Health, Safety & Compliance
- Ensure all work is carried out in compliance with safety standards and company procedures.
- Report hazards, incidents, and near-misses promptly.
- Educate customers on health, safety, and compliance.
Incident Management
- Receive, log, and track incidents related to prepaid and postpaid metering systems.
Requirements
Education & Experience
- Diploma in Electrical Engineering, Electronics, or a related field.
- At least 1 year of experience in basic electrical/electronic principles and operations.
- Basic understanding of meter communication technologies, vending systems, and meter data management platforms.
Skills & Competencies
- Strong troubleshooting, analytical, and communication skills.
- Computer literacy.
- Ability to work under pressure with minimum supervision.
- Must be a team player.
If you meet the requirements of this position, please submit an application clearly indicating the position you are applying for. Please attach a detailed CV containing your telephone contacts, e-mail address, names and contacts of three referees. Your application should reach us not later than 03 July 2026 and be addressed to:
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