Central Catering & Accommodation (CCAS) Manager- Thika Campus One (1) Position

Job Title: Head of Central Catering and Accommodation Services

Reports To: Principal, Students Welfare

Job Purpose

To provide overall leadership and ensure the smooth and efficient operation of the Central Catering and Accommodation Services Department, in alignment with institutional objectives.

Key Responsibilities

• Provide overall leadership and ensure the smooth and efficient operation of the Central Catering and Accommodation Services Department.
• Develop, implement, and monitor departmental policies, strategic plans, and operational work plans in alignment with institutional objectives.
• Ensure high standards of service delivery, food quality, hygiene, cleanliness, and customer care across catering and accommodation services.
• Supervise, manage, and maintain discipline among departmental staff, promoting professionalism, teamwork, and positive engagement with students and other clients.
• Oversee human resource functions within the department, including staff performance management, welfare, and capacity development.
• Prepare, manage, and control the departmental budget, ensuring efficient utilization of resources and value for money.
• Oversee procurement of food supplies, stores, and other departmental requirements in compliance with procurement policies and procedures.
• Advise University Management on catering, accommodation, and hospitality-related matters to support informed decision-making.
• Ensure compliance with health, safety, and hygiene standards, as well as relevant statutory and institutional regulations.

Qualifications and Experience

Option 1

• Master’s Degree in Food Production, Food and Beverage Service, Hospitality Management, or a relevant area from a recognized institution.
• A minimum of 3 years’ experience at a comparable position in a recognized academic institution.
• Must be computer literate.

Option 2

• Bachelor’s degree in Food Production, Food and Beverage Service, Hospitality Management, or a relevant area from a recognized institution.
• A minimum of 5 years’ experience at a comparable position in a recognized academic institution.
• Must be computer literate.

Skills and Competencies

• Strong leadership and supervisory skills.
• Excellent organizational and planning abilities.
• Proficiency in computer applications relevant to operations and management.
• Knowledge of food quality, hygiene, and safety standards.
• Budget management and resource allocation expertise.
• Effective communication and interpersonal skills.
• Perform any other duties as may be assigned by the immediate supervisor.
•