Assistant Manager Operational Risk

Job Purpose:

• The Assistant Manager, Operational Risk, is responsible for overseeing and strengthening the bank’s operational risk management framework. The role involves identifying, assessing, monitoring, and mitigating risks arising from internal processes, people, systems, and external events. The incumbent will ensure compliance with regulatory requirements and best practices to safeguard the bank from financial and reputational losses.

Key Responsibilities:

• Develop, implement, and enhance the operational risk management framework, policies, and procedures in line with regulatory guidelines and industry best practices.
• Monitor and report key operational risk exposures and trends to senior management and risk committees.
• Conduct operational risk assessments, including Risk Control Self-Assessments (RCSA) across business units.
• Identify key risk indicators (KRIs) and ensure continuous monitoring of operational risk exposures.
• Analyze risk events, root causes, and propose mitigation strategies to reduce operational risk incidents.
• Establish and maintain an operational risk event reporting and loss database.
• Investigate operational risk incidents and near misses, identifying lessons learned and recommending control enhancements.
• Ensure compliance with regulatory requirements, including CBK and Basel II/III operational risk guidelines
• Support the implementation of business continuity plans (BCP) and disaster recovery strategies.
• Assist in crisis management planning, ensuring business resilience in the face of operational disruptions.
• Conduct training and awareness programs on operational risk management for bank employees.
• Promote a risk-aware culture through workshops, campaigns, and knowledge-sharing sessions.
• Prepare and present operational risk reports to senior management, risk committees, and regulators.
• Track and follow up on the implementation of corrective actions arising from risk assessments and incidents.

Qualifications And Experience

• Bachelor’s degree in finance, Business Administration, Risk Management, or a related field.
• Professional certifications such as CRISC, FRR,FRM, PRM, or ORM are an added advantage.
•  At least 3-5 years of experience in operational risk management, internal audit, or compliance.
•  Knowledge of risk management frameworks such as Basel II/III, COSO, and ISO 31000.
• Experience with risk control self-assessment (RCSA), incident management, and business continuity planning.

Key Competencies & Skills

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement skills.
• Ability to interpret regulatory guidelines and implement risk controls.
• Attention to detail and ability to work under tight deadlines.