Reservations & Reception Manager
Posted:
Position: Reservations & Reception Manager
Date Posted: June 14, 2026
Industry: Hospitality / Restaurant Operations / Guest Relations
Employment Type: Full Time
Experience: Proven Experience in Fast-Paced, High-Volume Restaurants or International Hospitality Brands
Qualification: Diploma/Degree/Certificate in Hospitality Management, Hotel Management, or Related Field
Salary: AED 5000 to 10000 (estimated)
Location: Dubai, United Arab Emirates
Company: Blue Coral Concepts
Description:
Blue Coral Concepts is seeking a passionate and experienced Reservations & Reception Manager to lead its front-of-house reservations experience across multiple upcoming restaurant concepts. The company believes that the guest journey begins at the very first interaction, making this role a key part of shaping exceptional hospitality standards.
The selected candidate will be responsible for managing reservations, optimizing table flow, and ensuring a seamless guest experience from booking to arrival. This role requires strong leadership, organizational skills, and a deep understanding of guest relationship management in a high-volume hospitality environment.
This is an exciting opportunity to be part of a growing hospitality brand launching multiple new concepts, where creativity, energy, and service excellence are highly valued.
Key Responsibilities:
• Manage daily reservations and front-of-house guest flow
• Lead, coach, and develop the reservations and reception team
• Optimize table allocation and reservation systems for maximum efficiency
• Maintain guest databases and ensure accurate booking management
• Enhance guest satisfaction through personalized service and communication
• Coordinate closely with restaurant management to ensure smooth operations
Requirements:
• Proven experience in fast-paced, high-volume restaurant environments
• Strong leadership and team development skills
• Experience with reservation systems and guest database management
• Excellent organizational and multitasking abilities
• Passion for hospitality and guest relationship building
• Strong knowledge of:
• Restaurant reservation systems
• Guest experience and service excellence
• Table management and operational flow
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