Jobs

Assistant, Relationship Manager

Posted:Jun 12

Company Details
Name:Standard Bank Group
Industry: Banking
Website: http://www.standardbank.com/
Description: Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client… Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achieve in the medium term. With a heritage of over 150 years, we have an on-the-ground presence in 20 countries in sub‑Saharan Africa; fit-for-purpose representation outside Africa; and a strategic partnership with the Industrial and Commercial Bank of China (ICBC). In line with the realities of risk, regulation, technology and competition that characterise our operating context, we continue to invest significantly in our diversified operations; our people and culture; our systems and infrastructure; and our brand. In doing so, we understand that our commercial success and social relevance over the long term depends on placing our clients at the centre of everything we do, and ensures that the outcomes of our activities are a catalyst for growth on this continent we call home. The long-term foreign currency ratings for The Standard Bank of South Africa, the single largest operating entity within the Standard Bank Group, are: Fitch Ratings BBB- (negative), Moody’s Baa2 (negative) and Standard & Poor’s BBB- (negative). The group is listed on the JSE Limited, share code SBK, and the Namibian Stock Exchange, share code SNB. The largest bank in the world, ICBC, is a 20.1% shareholder in the group. Other than the 20.1% ICBC shareholding, 32.9% of Standard Bank’s shareholder base is foreign. We subscribe to the Code of Banking Practice, a set of principles governing banking in South Africa and ensuring the highest standards of professionalism, integrity and fairness. View more View less
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Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Banking
Job Description

Job Description

  • Provide proactive support to Relationship Managers by delivering a personalized and superior transactional banking experience to Wealth and Investment clients. This includes processing client instructions across account opening, payments, investments, lending, and other transactional products.
  • Ensure timely resolution of client queries and complaints in line with Wealth and Investment service standards, while identifying cross‑selling opportunities to drive revenue growth. Maintain strict adherence to risk management controls and operational processes to minimize losses.

Qualifications

Field of Study:

  • Finance, Investment or any other related field
  • CISI certification is an added advantage

Experience Required

  • 3-5 years
  • Proven track record in the financial services industry, preferably with relationship management experience in Wealth and Investment, Business Banking or Investment Banking
  • Banking experience, preferably dealing with high net-worth individuals in a portfolio context.
  • Experienced in upholding the highest levels of service.
  • Exposure to branch back-office and sales support functions.
  • Experience in completing loan applications successfully

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Checking Things/Attention to Detail
  • Developing Expertise
  • Exploring Possibilities
  • Following Procedures
  • Interpreting Data
  • Team Working
  • Upholding Standards

Technical Competencies:

  • Account Opening & Maintenance
  • Evaluating Risk Management Effectiveness
  • Financial Acumen
  • Product and Services Knowledge
  • Product Related Systems 
  • Risk Awareness
  • Risk Identification
 

 

169 open positions on Semasocial right now · 6848 open positions in Nairobi County, Kenya · 7 posted in the last 7 days
Contact Information
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