Job Description

HR Operations & Employee Lifecycle Management

Execute and coordinate end-to-end employee lifecycle processes including recruitment onboarding, confirmations, promotions, transfers, contract renewals, and exits across all subsidiaries

Ensure all employee documentation (contracts, letters, job descriptions, amendments) is accurately prepared, approved, issued, and filed digitally

Maintain up-to-date employee master data within HR systems, ensuring accuracy, completeness, and confidentiality

Act as the operational point person for employee lifecycle queries, escalating complex issues appropriately

Ensure consistent HR service delivery standards and positive employee experience across the Group

Recruitment Operations & Talent Pipeline Support

Coordinate group-wide recruitment activities including job postings, candidate screening, interview scheduling, reference checks, and offer coordination

Maintain recruitment trackers, ATS pipelines, and hiring dashboards with real-time updates

Monitor recruitment timelines and flag risks or delays to the HRBP and HR Lead

Support workforce planning and succession planning inputs through accurate recruitment and talent data

Ensure compliance with approved recruitment processes and documentation standards

Payroll, Compensation & Benefits Coordination

Collect, consolidate, validate, and submit monthly payroll inputs accurately and within agreed timelines

Track salary changes, allowances, deductions, benefits, and statutory contributions

Coordinate benefits administration including medical insurance, pensions, and employee claims

Maintain payroll records, audit trails, and supporting documentation for reconciliations and audits

Support resolution of payroll queries and discrepancies in collaboration with Finance and HR leadership

4. HR Systems, Digitalization & Data Integrity (Core Accountability)

Own day-to-day administration of HR systems including HRIS, ATS, LMS, and contract lifecycle management tool

Ensure correct system usage, workflow compliance, access controls, and data security

Maintain high HR data accuracy and integrity across all systems

Drive automation of HR processes and reduce reliance on manual or paper-based workflows

Prepare systems for audits by ensuring all records are complete, current, and digitally accessible

Learning & Development Operations

Administer learning platforms and maintain accurate training records, certifications, and completion data

Coordinate internal training programs, mandatory compliance training, and external learning interventions

Support Training Centre administration including learner enrollment, attendance tracking, and reporting

Track learning participation, completion rates, and basic learning outcomes

• Provide learning data and reports to support capability planning and learning ROI analysis
• Performance Management Cycle Execution Support
• Support administration of performance management cycles including goal-setting timelines, review windows, and system configurations
• Track performance review completion and follow up with managers on outstanding actions
• Generate performance cycle status reports and dashboards
• Support calibration and talent review processes by preparing accurate performance data
• Ensure performance documentation is complete, consistent, and system-aligned
• Compliance, Governance & Liaison Support
• Maintain HR documentation required for statutory, regulatory, and internal compliance
• Support compliance with labor laws, statutory filings, and employment regulations across subsidiaries
• Prepare documentation and reports for internal and external audits
• Liaise with statutory bodies, service providers, and partners as required
• Support implementation of HR policies and compliance training initiatives
• HR Reporting & Analytics Support
• Produce monthly HR operational reports covering headcount, recruitment, payroll, compliance, and learning
• Maintain HR dashboards and trackers with accurate and timely data
• Support HRBP and HR Lead with reliable data for people analytics and decision-making
• Validate HR data prior to reporting to ensure consistency and accuracy across systems
• Employee Engagement & HR Administration Support
• Support planning and execution of employee engagement, welfare, and recognition initiatives
• Coordinate HR communications, employee notices, and internal HR events
• Assist in managing employee queries related to HR operations and processes
• Ensure engagement and welfare activities are well-documented and tracked
• Team Coordination & Mentorship
• Provide day-to-day guidance and quality control support to Junior HR staff and interns
• Review HR administrative outputs for accuracy and completeness
• Support onboarding, training, and skills development of junior HR team members
• Promote teamwork, accountability, and adherence to HR standards within the team

Academic Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• Relevant certifications in Human Resource Management (e.g., CHRP) is a plus