HBG Medical Centre FZ LLC is a leading healthcare provider located in DHCC, committed to delivering exceptional medical care with a strong focus on patient satisfaction. We are currently looking for a well-presented, proactive, and professional Customer Service Representative / Receptionist to join our team.

Key Responsibilities:

• Serve as the first point of contact for patients and visitors with a warm and professional approach.
• Manage front desk operations, including scheduling appointments, handling calls, emails, and walk-in enquiries.
• Ensure efficient enquiry management and conversion of leads from marketing and advertisements.
• Maintain accurate records and support clinical staff in day-to-day administrative needs.
• Uphold the highest standards of confidentiality and patient care.

Requirements:

• Minimum 2 years’ experience as a assistant receptionist or CSR in a clinical/medical centre setting.
• Prior experience in multi-specialty clinics preferred.
• Fluent in English (spoken and written)
• Excellent communication skills, well-groomed personality, and professional demeanor.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Candidates with their own visa are preferred.

What We Offer:

• A professional and collaborative work environment in DHCC.
• Competitive salary and benefits package.
• Opportunities for growth and professional development.

Location: HBG Medical Centre FZ LLC, Dubai Healthcare City (DHCC)

How to Apply:
Interested candidates who meet the above requirements are encouraged to submit their updated CV with a recent photograph via  [email protected]

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Are you comfortable with lead/enquiry conversions as part of your role (handling patient enquiries from ads and converting them into appointments)?
• What is your level of proficiency in English (spoken and written)?
• Do you currently have a valid UAE/ Resident visa

Experience:

• Clinic Receptionist: 2 years (Required)