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Ongoing Recruitment at Higher Education Loans Board (HELB)

10+ Years
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Company Details
Industry: Government Administration
Description: The Higher Education Loans Board, HELB, is the leading financier of higher education in Kenya. It is a State Corporation under the then Ministry of Higher Education, Science and Technology. HELB was established by an Act of Parliament (Cap 213A) in 1995.The mandate of the Board is to disburse loans, bursaries and scholarship to students pursuing higher education in recognized institution. HELB provides affordable loans bursaries and scholarship to Kenyans pursuing higher education. Key among the responsibilities of the Board is sourcing funds, establishing, managing and awarding loans bursaries and scholarships to Kenyans pursuing higher education in recognized institutions. Through the Act, the Board has been able to recover funds loaned out to Kenyans in the past. History The genesis of the Higher Education Loans Board dates back to 1952 when the then colonial government awarded loans under the then Higher Education Loans Fund [HELF] to Kenyans pursuing university education in universities outside East Africa notably Britain, USA, former USSR, India and South Africa. Students who were pursuing university education in universities outside East Africa and were not on scholarships were advanced loans by the then government against securities such as Land Title Deeds, Insurance policies and Written Guarantees. However by 1974, provision of education in general had expanded intensely as a result of the heavily subsidized primary and secondary education and the general yearning for education by most Kenyan families. Consequently, the number of students seeking university education had grown to an extent that it was becoming increasingly difficult to adequately finance university education by providing full scholarships and grants by the Government. The Government therefore introduced the University Students Loans Scheme (USLS), which was managed by the Ministry of Education. Under the scheme, Kenyan students pursuing higher education at Makerere, Nairobi and Dar es Salaam universities received loans to cover their tuition and personal needs, which they would repay on completion of their education. However, the University Students Loans Scheme (USLS) was plagued with a number of problems right on the onset. It lacked the legal basis to recover matured loans from loanees. In addition, the general public and university students wrongly perceived that the loan was a grant from the government, which was not to be repaid. In order to address this problem, in July 1995 the Government through an act of Parliament established the Higher Education Loans Board to administer the Student Loans Scheme. In addition, the Board is empowered to recover all outstanding loans given to former university students by the Government of Kenya since 1952 through HELF and to establish a Revolving Fund from which funds can be drawn to lend out to needy Kenyan students pursuing higher education. The establishment of a revolving fund was also expected to ease pressure on the exchequer in financing education, which currently stands at 40% of the annual national budget
Job Description

Higher Education Loans Board (HELB) – Ongoing Recruitment
Category: Government
Posted: 27th January 2026
Deadline: 16th February 2026

Open Jobs
1.     Director, Operations
2.     Deputy Director, Operations – Debt Management
3.     Deputy Director, ICT Infrastructure & Support
4.     Deputy Director, ICT Business Applications & Innovation
5.     Deputy Director, Corporate Communication
6.     Deputy Director, Supply Chain Management
7.     Deputy Director, Research & Planning
8.     Assistant Director, ICT – Business Applications & Innovation
9.     Assistant Director, ICT – Information Systems Security & Data Protection
10.     Assistant Director, Customer Experience
11.     Assistant Director, Legal Services
12.     Assistant Director, Research & Planning
13.     Assistant Director, Internal Audit
14.     Assistant Director, Management Accounting
15.     Assistant Director, External Resource Mobilization & Products Development
16.     Principal Legal Officer
17.     Principal Customer Experience Officer – Digital & Creative Services
18.     Senior Customer Experience Officer – Digital & Creative Services
19.     Internal Audit Officer I
20.     Driver II – 2 Positions
21.     Assistant Customer Experience Officer – 11 Posts

Minimum Requirements (Likely)
•     Director & Deputy Director Roles:
Master’s/Bachelor’s degree in relevant field; 8–12+ years of senior leadership experience; strong strategic, operational, and policy‑level expertise.
•     ICT Roles (Deputy Director & Assistant Director):
Bachelor’s degree in IT/Computer Science; professional certifications (e.g., CISSP, CISM, ITIL); experience in systems development, cybersecurity, infrastructure, or digital innovation.
•     Customer Experience Roles (Assistant Director, Principal, Senior, Assistant Officers):
Degree in Business, Communications, Customer Service, or related field; experience in customer experience management, digital service delivery, and stakeholder engagement.
•     Legal Roles (Assistant Director, Principal Legal Officer):
Bachelor of Laws (LLB); Advocate of the High Court; experience in corporate legal services, compliance, and policy interpretation.
•     Finance Roles (Assistant Director – Management Accounting, External Resource Mobilization):
Degree in Finance/Accounting/Economics; CPA/ACCA; experience in budgeting, financial reporting, donor relations, or resource mobilization.
•     Research & Planning Roles (Deputy Director, Assistant Director):
Degree in Economics, Statistics, Research, or Planning; experience in data analysis, policy research, and strategic planning.
•     Internal Audit Roles (Assistant Director, Internal Audit Officer I):
Degree in Accounting/Finance; CPA/ACCA; experience in internal audit, risk management, and compliance.
•     Supply Chain Management (Deputy Director):
Degree in Procurement/Supply Chain; professional certification (CIPS/KISM); experience in public procurement and contract management.
•     Driver II:
KCSE certificate, valid driving license, 5+ years’ experience, good conduct certificate.

Method of Application
Interested and qualified candidates should submit their applications with detailed CVs, clearly indicating the position applied for.

Salary: Competitive Salary
Education: Degree
Employment Type: Full Time
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