Posted:December 12, 2025
By:Hiring Kenya
Company Details
Industry:
Retail
Description:
Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and manufacturers for three generations. Smollan delivers growth by acting as an extension of our clients’ brands by: - Ensuring perfect representation on shelf through outsourced sales forces, and in-store merchandising, stock management and promotional implementation; - Engaging shoppers to create an experience that delivers on the client’s brand promise; and - Providing actionable insights into the trade through Smollan’s technology offering of category management, dashboard reporting and a custom mobility platform. From a traditional sales agency, founded in South Africa in 1931, Smollan has grown into an international retail solutions company with over 50,000 employees. CEO, David Smollan says, "Companies should think of us as an execution engine for some of the below-the-line ideas they might have. We link up the marketing discipline and the sales discipline in a more horizontal way.”
Job Description
Key duties and responsibilities
Healthcare engagement promotion
- Visit targeted HCPs regularly to promote child nutrition products and provide scientific detailing.
- Educate HCPs on the benefits, usage guidelines, and nutritional content of products.
- Build and maintain relationships with key opinion leaders (KOLs) and pediatric networks.
- Scientific Education and training
Territory Management
- Conduct and support medical education activities such as CMEs, roundtables, webinars, and in-clinic sessions.
- Ensure scientific claims and communications align with internal and local regulatory guidelines.
- Support product launches with medical training sessions for HCPs.
Market intelligence and reporting
- Gather insights from HCPs about child nutrition trends, concerns, competitor activity, and product feedback.
- Provide weekly and monthly reports to the Category Manager on territory performance and insights.
- Recommend strategies to improve product positioning based on field learnings.
- Develop and execute a territory action plan with clear coverage targets.
- Ensure visibility of company materials and samples in compliance with medical marketing guidelines.
- Collaborate with sales, marketing, and regulatory teams to ensure aligned messaging and outreach.
Compliance & Ethics
- Operate in full compliance with WHO Code, local laws, and Company policy on marketing breast milk substitutes (BMS).
Working relationships
- Internal Relationships: Sales, Marketing, Supply chain and Finance
External Relationships: Local Authorities, medical associations/bodies
Requirements
Knowledge, experience and qualifications required
Education
- Bachelor’s degree in Nutrition, Nursing, Pharmacy, Life Sciences, or related field.
Experience:
- Minimum 2–3 years of experience in medical sales or healthcare engagement, preferably in pediatrics or nutrition.
- Strong understanding of child health, nutrition science, and clinical detailing.
- Excellent communication, presentation, and relationship-building skills
Skills and Competencies:
- Scientific & Technical Acumen
- Territory Planning & Execution
- Communication & Influence
- Customer Engagement
- Compliance & Integrity
- Insight Gathering & Field Reporting
Decision-making
- The job holder has no final authority on key decisions in the department other than routine decisions related to execution of work.
Working Conditions
- Field-based role with regular travel to healthcare facilities, clinics, and hospitals within assigned territory.
- May involve occasional weekend events (e.g., CMEs or pediatric conferences, etc)
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
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