Healthcare Leadership Role at Jacaranda Maternity

5 Years
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Company Details
Industry: Hospital & Health Care
Description: Our mission is to provide high-quality, client-centered, affordable care to mothers and their babies at the highest standards​We achieve our mission by adhering to the following core values: Uncompromising Quality We aim to set a gold standard for quality of care and measure ourselves constantly against our goals. Patient-Centered Care We are sensitive to client and community needs and perceptions by providing prompt, efficient and equitable service as well as feedback, involving clients and community in the resolution of problems that always affect them whilst remaining respectful Teamwork and Openness We leverage strength in unity and diversity to create an environment where we work as a team and have open, direct and transparent conversations and uphold mutual respect Initiative & Continuous Improvement We do what we must do to get the results we need while maintaining the quality of care and dignity of our clients. We learn from our failures to continually improve ourselves guided by evidence, and as we forge a new path, we know that there is always a better way to provide exceptional service Sustainability In order to scale and provide more impact to more communities, we aim to be fiscally sustainable, whilst being mindful of affordability JACARANDA'S VISION Our vision is to become East Africa's largest chain of hospitals that offer high-quality, affordable maternal care as its core service. In addition, we seek to achieve global recognition as a center of clinical excellence and laboratory innovations in maternal health.​By providing high-quality, affordable service at scale, we hope to make a significant positive impact on maternal and child health outcomes in Kenya and beyond. JACARANDA'S HISTORY Jacaranda Maternity started with a vision of bringing high-quality, affordable maternal healthcare to women in Nairobi. We began in 2011 as a mobile clinic, offeing antenatal services to women along Thika Road in Nairobi. As we expanded our services to include delivery, we opened our first stand-alone clinic in Ruiru in 2012 to supplement our mobile clinic services. As demand for our services increased, we had to expand our space. We moved to our current Kahawa West clinic in 2014. Since this move, we have been able to expand our offerings to include more comprehensive maternal health, pediatric health, and general consultation services. Since our founding, we have conducted over 4,500 deliveries and 82,000 outpatient visits and have had excellent outcomes. In this time, we have had zero maternal deaths, a 0.04% stillborn rate, and 66% fewer maternal complications than our competitor hospitals. As we continue to expand, we keep the core tenants of providing high-quality, affordable care at the forefront of everything we do. Our rich history gives us the expertise to care for you and your family, and we look forward to continuing to serve you!
Job Description

Key Responsibilities

We are looking for a leader with a track record of:

  • Driving operational excellence in a large hospital setting or multi hospital facilities setting, ensuring efficiency, safety, and high‑quality service delivery.
  • Using data insights to optimize decision‑making
  • Thorough understanding of all key hospital operational elements from pharmacy to laboratory, outpatient services, infrastructure (general maintenance, asset upkeep and replacement, optimizing utility costs), etc.
  • Designing, writing, and implementing SOPs, protocols, and operational frameworks that support both clinical and non‑clinical teams.
  • Building a culture of accountability and continuous improvement through tracking results and follow ups relentlessly, and providing fair, balanced staff feedback.
  • Aligning hospital operations with company‑wide OKRs and strategic priorities.
  • Engagement with strategic partners as needed

Qualifications and Skill Sets

  • Significant past leadership experience—only candidates with proven skills in managing teams in health and productive ways will be considered.
  • Strong analytical skills 
  • Being a team player and being proactive
  • Understanding of brand management and how operations and client experience influence reputation.
  • Clinical knowledge/experience is certainly helpful
  • Experience in scaled‑out healthcare systems or healthcare chains is a major advantage.
  • University degree required
  • 5 or more years of healthcare experience required
  • 4 years or more of genuine management experience required
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time

Key Skills

Medical  healthcare 
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