Responsibilities

Financial Perspective

• Manage dental supplies, equipment, and materials efficiently to minimize waste and optimize resources.
• Accurately document and code dental procedures to ensure proper billing and maximize revenue generation.
• Provide cost-effective treatment while balancing patient needs, financial constraints, and insurance coverage.

Customer & Patient Perspective

• Deliver high-quality dental care with a focus on patient comfort and satisfaction.
• Improve patient engagement, communication, and education to build trust and enhance experiences.
• Foster long-term relationships by demonstrating professionalism, empathy, and compassion in all patient interactions.

Internal Processes & Collaboration

• Communicate effectively with patients, families, and healthcare teams to ensure optimal care and outcomes.
• Contribute to a collaborative and supportive work environment with interdisciplinary teams.
• Participate in oral health programs, outreach, and hospital initiatives to promote community dental health.

Qualifications & Requirements

• Diploma in Community Oral Health from a recognized institution.
• Minimum of 2 years of relevant working experience.
• Valid Practicing License from the Kenya Medical Practitioners and Dentists Council (KMPDC).
• Strong communication, interpersonal, and patient care skills.
• Ability to work collaboratively in a multidisciplinary healthcare environment.
• Commitment to professional ethics, empathy, and continuous improvement in oral health services.