Quality Analyst Project Coordinator(Italian) at Sama

2 Years
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Company Details
Name:Sama
Industry: Telecommunications
Description: Sama formerly known as Samasource is a training-data company, focusing on annotating data for artificial intelligence algorithms. The company offers image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, augmented reality, virtual reality, biotechnology, agriculture, manufacturing, and e-commerce. Sama's mission is to expand opportunity for low-income individuals through the digital economy. One of the first organizations to engage in impact sourcing, Sama trains workers in basic computer skills and pays a local living wage for their labor.
Job Description
  • We are looking for a highly skilled Quality Analyst Project Coordinator to support the development of advanced AI tools for product attribution, classification and other purposes. This project focuses on creating a rich and diverse dataset of written Italian text, annotated and corrected by humans.

Responsibilities:

  • Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines.
  • Document and share feedback with the individual labelers
  • Identify trends and insights in quality performance, and effectively mitigate quality performance issues. 
  • Communicate quality trends and insights to the customer. Calibrate with the customer on instructions and edge cases.
  • Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions.
  • Apply knowledge of the Consumer Packaged Goods domain to accurately classify and/or describe products.
  • Collaborate with cross-functional teams to update labeling workflows and improve quality.
  • Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives.
  • Generate responses with intentional but realistic grammar, spelling, and structural errors.
  • calibration sessions to align QA standards across teams and help train new reviewers or analysts.
  • Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment.
  • Ensure that documentation is up to date. 

Qualifications:

  • English as a second language - minimum C1 English proficiency required. 
  • C2 level of Italian
  • Ability to follow linguistic and situational writing prompts.
  • Excellent written communication and coordination skills 
  • 2 years working experience in a corporate/ business environment.

Prior experience in at least one of the following:

  • Linguistic QA
  • Data annotation for NLP/AI projects
  • ESL/EFL teaching, editing, or copyediting
  • Keen eye for detail -spotting subtle grammar and structure issues others miss.
  • Comfortable reviewing and providing feedback on structured data.
  • Ability to give actionable and constructive feedback to annotators.
  • Experience with creating and tracking timelines, milestones, and status reports is a plus.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time

Key Skills

projectmanagement 
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