Posted:4 hours ago
By:Hiring Kenya
Company Details
Industry:
Hospital & Health Care
Description:
Our mission is to provide high-quality, client-centered, affordable care to mothers and their babies at the highest standardsโWe achieve our mission by adhering to the following core values: Uncompromising Quality We aim to set a gold standard for quality of care and measure ourselves constantly against our goals. Patient-Centered Care We are sensitive to client and community needs and perceptions by providing prompt, efficient and equitable service as well as feedback, involving clients and community in the resolution of problems that always affect them whilst remaining respectful Teamwork and Openness We leverage strength in unity and diversity to create an environment where we work as a team and have open, direct and transparent conversations and uphold mutual respect Initiative & Continuous Improvement We do what we must do to get the results we need while maintaining the quality of care and dignity of our clients. We learn from our failures to continually improve ourselves guided by evidence, and as we forge a new path, we know that there is always a better way to provide exceptional service Sustainability In order to scale and provide more impact to more communities, we aim to be fiscally sustainable, whilst being mindful of affordability JACARANDA'S VISION Our vision is to become East Africa's largest chain of hospitals that offer high-quality, affordable maternal care as its core service. In addition, we seek to achieve global recognition as a center of clinical excellence and laboratory innovations in maternal health.โBy providing high-quality, affordable service at scale, we hope to make a significant positive impact on maternal and child health outcomes in Kenya and beyond. JACARANDA'S HISTORY Jacaranda Maternity started with a vision of bringing high-quality, affordable maternal healthcare to women in Nairobi. We began in 2011 as a mobile clinic, offeing antenatal services to women along Thika Road in Nairobi. As we expanded our services to include delivery, we opened our first stand-alone clinic in Ruiru in 2012 to supplement our mobile clinic services. As demand for our services increased, we had to expand our space. We moved to our current Kahawa West clinic in 2014. Since this move, we have been able to expand our offerings to include more comprehensive maternal health, pediatric health, and general consultation services. Since our founding, we have conducted over 4,500 deliveries and 82,000 outpatient visits and have had excellent outcomes. In this time, we have had zero maternal deaths, a 0.04% stillborn rate, and 66% fewer maternal complications than our competitor hospitals. As we continue to expand, we keep the core tenants of providing high-quality, affordable care at the forefront of everything we do. Our rich history gives us the expertise to care for you and your family, and we look forward to continuing to serve you!
Job Description
Key Responsibilities:
Credit Assessment and Approval:
- Assess the creditworthiness of patients and third-party payers.
- Establish credit terms for patients based on hospital policies and patient financial information.
Accounts Receivable Management:
- Monitor patient accounts to ensure timely collection of outstanding balances.
- Conduct regular reviews of overdue accounts and take appropriate actions to recover outstanding debts.
- Prepare and distribute monthly aging reports to the finance manager and relevant departments.
Patient Billing and Collection:
- Ensure accurate and timely billing of patient accounts.
- Follow up with patients and insurance companies on unpaid or disputed bills.
- Provide clear communication to patients regarding their financial obligations and available payment options.
Insurance Claims Management:
- Work with insurance companies to resolve denied or delayed claims.
- Ensure proper documentation and submission of claims to maximize reimbursement.
- Follow up on outstanding insurance claims and appeals.
Reporting and Analysis:
- Prepare and present regular reports on credit and collection activities.
- Analyze trends and provide insights and recommendations for improvement.
- Ensure accurate and up-to-date records of all credit and collection activities.
Compliance and Risk Management:
- Ensure compliance with relevant laws and regulations related to healthcare billing and collections.
- Identify and mitigate potential credit risks to the hospital.
- Collaborate with the finance team to manage bad debt provisions and write-offs.
Customer Service and Relationship Management:
- Maintain regular contact with patients to ensure timely payments and resolve any issues related to billing and collections.
- Build and maintain strong relationships with insurance companies and other third-party payers.
- Provide excellent customer service to patients and their families regarding their financial obligations.
Qualifications and Skills:
Education:
- Bachelor’s degree in Finance, Accounting or a related field.
Experience:
- Minimum of 3-5 years of experience in credit control, accounts receivable, or a simila
r role, preferably in a healthcare setting.
Salary: Discuss During Interview
Education: Diploma, High/Secondary School
Employment Type: Full Time
