Principle Accountabilities

° Create systematic and consistent lead generation from project marketing efforts, cold calling, referrals, lead generation services and other forms of media. All engagements to be on the CRM.

° Ensure that all client engagements from prospecting to closure are on the CRM.

° Conduct surveys to identify price of competing properties on the real estate market and relay the same to their supervisor.

° Provide periodic (daily, weekly and monthly) sales reports (client pipeline) to company management on sales operations and generated returns using CRM systems.

° Build and maintain relationships with clients by providing support, information and guidance through the entire customer journey.

° Participate in the promotion of property sales on organized events such as expos, site activations, mall activations among others.

° Follow up and ensure the preparation and approval of documents such as booking forms, offer letters, sale agreements and transfer documents.

° Upload customer payment evidence on the CRM for validation.

° Ensure customer payment plans are followed up and all collections done on time.

° Achieve 85% compliance to customer payment plans. Issue cancellation notices through the CRM as per policy.

° Ensure all mortgage clients are identified early, their mortgage applications created and tracked centrally.

° Ensure compliance with real estate laws and policies when conducting property sales.

° Act with high levels of professionalism in all client engagements.

Key Competencies and Skills

° Excellent communication, influencing and negotiating skills.

Astute sales skills.

High integrity.

A strong team player.

° Ability to perform with minimal supervision.

° Ability to adopt a flexible approach to meet targets and the needs of the business.

Minimum Qualifications, Knowledge and Experience

° Diploma or degree in Business Administration, Marketing or a related field.

° A competent user of the Internet, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint and Microsoft Excel.

° At least 2 years’ experience working as a Marketer/Sales Executive, in the real estate sector.

° Experience in using customer relationship management tools.

° Proven track record of sales.

° Own network of potential leads.

° Experience in handling high net-worth clients.