Principle Accountabilities

° Present, promote and sell products to existing and prospective customers.

° Establish, develop, and maintain positive business and customer relationships.

° Reach out to customer leads through cold calling and continuously improve through feedback.

° Expedite the resolution of customer problems and complaints to maximize satisfaction.

° Deliver the agreed upon sales targets and outcomes within agreed timelines.

° Coordinate sales effort/activations with team members and other departments.

° Analyze the territory/market’s potential, track sales and status reports.

° Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.

° Keep abreast of best practices and promotional trends.

° Any other duties as may be assigned from time to time. 

Key Competencies and Skills

° Excellent communication, negotiation and interpersonal skills.

° Prioritizing, time management and organization skills.

° Ability to work under pressure.

° Excellent problem solving and decision-making skills.

° Knowledgeable with industry’s rules and regulations.

° Results driven and customer focused.

° Basic understanding of the insurance industry and products. 

° Relationship management skills and openness to feedback.

Minimum Qualifications, Knowledge and Experience

° Diploma from a reputable institution. Bachelor's degree or equivalent will be an added advantage.

° Certificate of proficiency in Insurance (COP).

° ACII or AIIK or progress towards the same will be an added advantage.

° Proven work experience as a Sales Representative.

° Excellent knowledge of MS Office.

° Ability to create and deliver presentations tailored to the audience needs.