Job Purpose Statement

The Retail Risk Officer is responsible for evaluating and processing credit applications for a range of consumer asset products, such as credit cards, personal loans, overdrafts, auto loans, and letters of guarantee (LG). The role includes assessing customer profiles, conducting risk evaluations, and ensuring compliance with the bank’s policies, procedures, and regulatory standards. Additionally, the officer oversees the creation of MIS reports, monitors the status of applications, and ensures adherence to Central Bank of Kenya (CBK) regulations, anti-money laundering (AML) laws, and internal policies to safeguard the bank’s legal standing and minimize risks

Academic

Bachelor’s degree in finance, Business Administration, Economics, commerce or a related field.

Professional Qualifications & Experience

A master’s degree or relevant professional certification (e.g., MBA CFA, CPA) is preferred.

Desired Work Experience

minimum of 4 years of experience in credit analysis, risk management, or a related area within the banking sector.

Familiarity with credit systems, MIS reporting, and customer service management is highly desirable.

Skills

Strong analytical and decision-making skills.

Proficiency in data analysis and reporting tools (e.g., Excel, MIS systems).

Excellent attention to detail and accuracy.

Strong communication and interpersonal skills.

Good command of English language

problem solving

Good command of MS Office applications