The Communication Department plays a vital role in promoting the organisation's mission and programs. It focuses on strategic communication, public engagement, and media relations to position Amref as a leader in health development in Africa. The key functions of the department include strategic communications, managing media relations, providing event support, knowledge management, and advocacy to influence policy. The department aims to strengthen impact communication by leveraging evidence-based storytelling, strategic stakeholder engagement, and intensifying digital reach through the organisation’s website, which serves as the primary digital gateway for amplifying impacts, among other media platforms.

PURPOSE OF THE ROLE

The Communications Intern will play a vital role in supporting Amref Health Africa in Kenya’s communications and visibility efforts. Working closely with the Ag Communications Manager and the wider team, the intern will contribute to content development, knowledge management, and digital engagement to ensure Amref Kenya’s work is effectively communicated. This role will focus on creating, refining, and optimizing content across digital platforms and internal systems to enhance Amref’s strategic focus on primary health care, maternal and newborn health, and the social determinants of health.

KEY RESPONSIBILITIES

Content Development & Structuring

Draft and edit communication materials, including articles, newsletters, social media posts, and web content.

Translate technical reports, data, and research into accessible, engaging content for diverse audiences.

Assist in curating existing communication assets to align with Amref’s current strategy and Big Bets.

Knowledge Management & Documentation

Support documentation of programmatic impact stories, briefs, and stakeholder updates.

Assist in organizing and managing content repositories and archives for easy access.

Collect and synthesize feedback to improve communication outputs.

Digital Media and Visibility

Support execution of social media campaigns, monitoring engagement and analytics.

Ensure consistent brand identity, editorial standards, and quality across digital platforms.

Apply basic SEO and digital optimization principles to increase content visibility.

Event Coordination and Stakeholder Engagement

Provide communication and logistical support for internal and external events, webinars, and campaigns.

Capture content (notes, photos, short updates) during events for timely dissemination.

Assist in preparing post-event summaries and reports.

Performance Monitoring and Reporting

Track content engagement using digital analytics tools and prepare short monthly insights.

Contribute to the continuous improvement of communication strategies based on data and feedback.

Qualifications

Diploma or Bachelor’s degree in Communications, Social Sciences, International Relations, Development Studies, or related field (preferably a recent graduate).

Strong writing, editing, and research skills with the ability to tailor content for diverse audiences.

Demonstrated experience (through internships, volunteer roles, or projects) in communications, social media, or knowledge management.

Proficiency in Microsoft Office Suite; familiarity with CMS (e.g., WordPress), Canva, or basic design tools is an added advantage.

Exposure to communications in the health and development sector is desirable.

CORE COMPETENCES

Strong storytelling and writing skills, with high attention to detail.

Ability to create content that aligns with organisational goals and adapts to shifting priorities.

Strong interpersonal and cross-cultural communication skills.

Analytical mindset with capacity to interpret basic engagement data to inform improvement.

Proactive, organized, and a collaborative team player.