Core Network Support Engineer - Packet Core

or Register to apply for this job
Company Details
Industry: Information Technology and Services
Description: Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.
Job Description

Key Responsibilities

 

Responsible for implementation, Operation and optimization IP network elements: routers, switches and firewalls.

 

Integration and optimisation of Evolved Packet core network elements: SGSN/MME, GGSN/PGW/SGW, PCRF, DNS, EPSN for 2G, 3G, 4G, 5G and IOT networks

 

Integration of RAN systems: BSC, RNC, eNodeB, gNodeB,etc to the core network.

 

Integration to downstream systems: Billing, HLR/HSS IP nodes: CGNAT, Firewalls, DNS, etc

 

Implementation of new technologies and services in the Packet Core network e.g NBIOT, voWiFi, VoBB, VoLTE,etc

 

Perform packet tracing and complex logs analysis for Packet Core Nodes in the 2G,3G,4G & 5G EPC domains

 

Exceptional troubleshooting skill is required to solve the customer issues before involving to the equipment vendor/manufacturers.

 

Use of automation tools for routine tasks.

 

Proactive maintenance and monitoring of key network and system to ensure adherence to KPI agreements.

 

Configuration management and strict adherence to underlying governance structures

 

Perform BCP exercises and documentation as per BCP calendar.

 

Develop and implement predictive analysis to avert system faults/incidents.

 

Fault/incident resolution within SLA while adherence to underlying governance

 

Assist with the design process and assists in guidance with regards to practices, procedures, and techniques.

 

Works with Business Agile teams and technology teams to determine if Core Network infrastructure and applications fit specification and technical requirements.

 

Tests and evaluates systems, subsystems, and components.

 

Acts as a technical contact and liaison for outside vendors and/or customers.

 

Troubleshoots and resolves complex Core network issues affecting customer experience.

 

Qualifications

 

Bachelor’s Degree or Equivalent Electrical Engineering, Computer Science, Information Systems or  related certification 

 

Generally requires 3-5 years related experience 

 

Hands-on knowledge in the following areas:

 

Cisco and/or Huawei routing and switching.

Knowledge of Packet Core components in 2/3/4/5G:SGSN/MME, GGSN/PGW/SGW, PCRF

 

Telco Cloud implementations of EPC using virtualized network functions, cloud- network functions, physical network functions.

 

Strong telecommunication callflow know-how in IP,LTE ePC, 5G, NBIOT

 

VoLTE/VoWiFi/VoBB callflow and applications.

 

Practical (testing, troubleshooting, application) knowledge of above technologies

 

Knowledge and experience in using various test, packet capture and measurement tools.

 

Knowledge and experience in using automation tools for routine tasks.

 

Hands-on knowledge of linux administration

 

 

 

Education: Degree, Diploma
Employment Type: Full Time

Recent Jobs