Program Manager

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Company Details
Industry: Government Administration
Description: Since 2006, National Taxpayers Association (NTA) has been implementing programmes focused on citizen demand for accountability through monitoring of the quality of public service delivery and the management of devolved funds. It has achieved this through the development of social accountability tools (Citizen Report Cards), civic awareness, citizen capacity-building, partnerships with government agencies, service providers, private sector, civil society and community action groups. NTA has conducted research and provided information to Kenyans through its Citizen Report Cards (CRCs), scoping studies, public forums and civic education through the media to present issues of how devolved funds are being used and their impact on development in constituencies in a user-friendly, simple, and accessible manner.
Job Description

The Program Manager is a senior leadership position responsible for the strategic oversight, coordination, and quality assurance of all NTA programs. The role provides visionary leadership to ensure alignment of programmatic work with NTA’s mission, strategic goals, and evolving national and global governance contexts. The Program Manager will play a key role in fundraising, donor relations, staff management, and cross-program integration.

 

Key Responsibilities:

 

Strategic Leadership and Program Management

 

Provide overall leadership in the design, implementation, and evaluation of all NTA programs.

 

Ensure all programs are aligned with NTA’s strategic plan and respond to the political,

 

social, and economic landscape.

 

Supervise and support program officers to ensure high-quality, results-driven program delivery.

 

Lead cross-thematic collaboration across programs such as Economic Justice, Social Accountability, Tax Justice, and Public Finance.

 

Program Quality and Learning

 

Oversee the development and application of robust monitoring, evaluation, and learning (MEL) systems.

 

Promote a culture of evidence-based programming, adaptive learning, and innovation across teams.

 

Ensure the documentation and dissemination of key learnings, success stories, and programmatic insights.

 

Resource Mobilization and Donor Engagement

 

Lead the development of funding proposals and strategic partnerships in line with NTA’s program priorities.

 

Cultivate and maintain strong relationships with donors, partners, and stakeholders.

 

Ensure compliance with donor requirements, including quality and timely reporting and communications.

 

Team Leadership and Capacity Building

 

Provide strategic oversight and mentorship to program staff to enhance team performance and professional development.

 

Foster a collaborative, inclusive, and accountable organizational culture.

 

Participate in senior management decision-making, contributing to institutional development and strategic planning.

 

Advocacy, Representation, and Partnerships

 

Represent NTA in high-level policy dialogues, coalitions, networks, and public forums.

 

Strengthen NTA’s visibility and influence in national, regional, and global governance and accountability spaces.

 

Build and sustain strategic alliances with civil society organizations, media, academia, and government institutions.

 

Qualifications and Experience:

 

Master’s degree in Public Policy, Development Studies, Political Science, Economics, or a related field.

 

At least 8 years of progressive experience in program management, with at least 3 years in a senior leadership role.

 

Demonstrated experience in governance, public finance, social accountability, or economic justice programming.

 

Proven track record in resource mobilization, including donor relations and proposal development.

 

Strong knowledge of Kenya’s governance context, devolution, tax and budget systems, and civil society landscape.

 

 

 

Education: Degree, Diploma
Employment Type: Contract Based
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