Key Responsibilities

Manage logistics for DI Advisory Unit activities:

Arrange all logistics for the Disability Inclusion Academies, as well as learning events, exposure visits, job fairs and other meetings

Facilitate field missions (air, vehicle, hotel booking, accommodation etc) manage visa request and follow-up in consultation with finance and administration Officer

Coordinate the preparation and issuance of invitation letters to event participants and partners, including hotel guarantee letters, as required by the DIAU team, in collaboration with the Finance & Administration officer.

Administrative support for Advisors and mentors

Planning and supporting arrangement that relate to mentorship activities.

Support Advisors when planning for travel.

Administrative and logistical support for DIFs

Follow up and support DIFs and trainee DIFs with planning and preparing for their activities.

Serve as a Focal Person in liaising between DIFs and the DIAU team for administrative aspects of their work.

Be a first point of contact for DIFs in case they face work related challenges that affect their professional wellbeing.

Assist the DIAU team in effectively managing administrative aspects of the Disability Inclusion Facilitators.

Maintain a detailed record of equipment types received by each DIF in accordance with the terms of their respective contracts.

Streamlining the assessment and certification process of DIFs

Ensure that the assessment rubrics for DIF trainees are completed and filed.

Together with the DIAs plan for the certification event and make sure that all relevant stakeholders are on board.

Provide administrative support to the Head of DIAU

Preparation of minutes.

Planning for performance talks with the Advisors.

Filing of workplans and reports and present them for approval and review.

Support the planning and implementation of mentoring and monitoring activities by the head of the unit, Advisors and senior DIFs.

Timesheets, workplan and Calendar support for the Unit.

Knowledge management

Conduct needs assessments and develops knowledge management strategies.

Identify and select resource materials and tools to be uploaded on one drive.

Identify tools and methods for effective capturing, recording, storing, and sharing of knowledge within the unit.

Integrate knowledge management innovations in all activities as relevant.

Customize, implement, and integrate innovative Knowledge Management tools and techniques, into existing platforms.

Archiving and documentation.

Process flow management

Accountability: ensuring that the DIAU process meets the needs of projects and achieves the desired objectives.

Continuous improvement: constantly seek opportunities to enhance the efficiency, effectiveness, and agility of the processes.

Standardization: responsible for establishing and enforcing consistent procedures, guidelines, and best practices across the organization. While ensuring that the process is executed uniformly, regardless of the individuals involved, leading to predictable and reliable outcomes.

Database management, Documentation & learning

Maintaining documents and records, ensuring confidentiality, and creating and updating electronic and physical filing systems.

Organizing and categorizing documents in a logical and easily accessible manner.

Maintaining the log of DIFs, assignments and requests.

Skills and Qualifications

University Degree or Higher in field relating to development work, business management, BIT or computer science

At least 5 years of experience working in Non-Governmental Organizations or Organizations of Persons with Disabilities or foundations that focus on inclusion.

High level of exposure to barriers that persons with disabilities face and practical solutions to overcome those barriers either through Lived experience or through previous work experience

Proficiency with MS Office Suite (Word, Outlook, Excel, PowerPoint, Access)

Excellent written and oral communication skills, Sign language will be an added advantage.

Show great initiative and be able to work well in a team and independently.

Excellent Multitasking capabilities and organisational skills.