Posted:Mar 24
By:Hiring Kenya
Company Details
Industry:
Information Technology and Services
Description:
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.
Job Description
Reporting to the Fixed Solutions Architecture Lead, the position holder will be responsible for crafting the network architecture, planning, implementation & automation of Fixed Solutions infrastructure & services including FTTX and fixed wireless access to provide a cost-efficient, scalable and resilient network that aligns with the organization’s strategic goals.
Key Responsibilities
- Planning of Optical Line Terminals (access network gateways) in consultation with fibre deployment teams to optimize coverage and minimize exposure to physical & logical faults.
- Install, configure, upgrade & commission service access nodes for FTTX services.
- Design, plan & implement broadband gateway nodes for Fixed services.
- Assist support teams with root cause analysis of persistent problems affecting residential Fixed service experience and recommend network optimizations to fix the problems.
- Design & implement automation journeys for Fixed solutions repetitive tasks and service activation, modification, and de-activation processes.
- Forecast Fixed services traffic & subscriber trends and plan for capacity, licensing, and optimizations to ensure service availability and resiliency while optimizing costs.
- Enhance Fixed solutions reporting & analytics capabilities for key network & customer service KPIs.
- Ensure up to date documentation of all projects implemented.
- Continuously evaluate and propose relevant emerging network technologies and solutions that improve customer experience or add features, services, and functionality.
- Carry out trials, proofs of concept & sourcing initiatives for Fixed services infrastructure, solutions, new technologies and services.
- Carry out regular vendor & supplier engagement on performance, existing and new solution offerings.
- Work with commercial teams and offer technical expertise on new & existing service offerings to align network design with organizational goals.
- Work with other technology teams to ensure Fixed Solutions services are well planned, maintained & optimized.
Qualifications
- Degree in Electrical, Electronics, Telecommunication Engineering, Information Technology, or related field.
- Work Experience of at least 3 years with specialized role in a busy telecommunications / Service provider environment –Involved in network planning, automation or support, implementation & commissioning.
- Knowledge of Passive Optical Network architecture, design, infrastructure, and operations.
- End to end broad knowledge of 4G, 5G and (unlicensed) microwave fixed wireless access networks.
- Experience with designing and implementing networks with good knowledge of switching and routing concepts and protocols.
- Experience installing and commissioning metro switches, Optical Line Terminals, Multi-Service Access Nodes, access routers and broadband network gateways.
- Aptitude to understand call flows, do protocol analysis, packet capture and traffic inspection.
- Familiarity with aspects of network automation (tools, APIs, scripting, Netconf) for purposes of zero touch service provisioning and deployment, data collection and reporting.
- Capability to handle effective vendor and internal stakeholder management and collaboration.
Education: Degree, Diploma
Employment Type: Full Time