Senior Account Manager

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Company Details
Industry: Airlines/Aviation
Description: Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the fastest-growing airline in the world. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the state-of-the-art Hamad International Airport in Doha, the State of Qatar. Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself. Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012 and most recently in 2015, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details - how we run the business, and how you experience our airline. My goal is to make Qatar Airways your airline of choice, offering the flights you want to the destinations you need. That drives this team of more than 40,000 professionals every day, and will continue to motivate us to make Qatar Airways your only airline. On behalf of everyone at Qatar Airways, we look forward to welcoming you on board.
Job Description

Qatar Airways have embarked on an exciting transformation journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of Senior Account Manager based in Nairobi, Kenya.

You will be responsible for managing relationships with Qatar Airways' corporate and trade customers . Developing a successful, consistent approach to local and multinational dealing, driving maximum revenue and minimum cost of sale. You will engage in joint sales and marketing activity to grow the level and quality of QR revenue sold through these partners and driving efficiencies in the distribution processes.

 Specific Accountabilities include:

  • Develop and maintain long-term strategic relationships with Qatar Airways clients.
  • Prepare and execute data driven Account Development Plan(s) to achieve short, medium, and long-term mutual benefits.
  • Contribute to the formulation and implementation of QR sales strategy to maximize short and long term revenue opportunities, reduce cost of sale and generate channel shift where appropriate.
  • Review QR sales data with account portfolio to drive revenue and seek out both long term and tactical revenue opportunities.
  • Manage and co-ordinate projects and initiatives on behalf of the Sales Manager. Develop tactical Sales and Marketing activity in support of sales opportunities across the portfolio.
  • Maximize value from marketing spend and manage individual expenditure budget.
  • Provide regular Market Intelligence and feedback from customers and competitors.
  • Represent QR at trade events, promotions and sales functions, including supporting educational and familiarization visits.
  • Maximize sales opportunity/opportunities through value added partners.
  • Coordinating with marketing, operations, and finance teams to support client needs
  • Analyzing market trends and competitor activities and Experience in Airline Sales analysis business tools
  • Preparing regular reports on sales performance and market conditions.

 Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualifications

To be successful in this role you will need.

  • Bachelor’s Degree or Equivalent with Minimum 5 years of job-related experience
  • Professional experience in a multi-cultural environment with a rich mix of supply partners preferably in an Airline industry is essential.
  • PC knowledge of Word/Power Point/Excel
  • Experience of working in a pressurized environment which is target driven.
  • Knowledge of GDS system, ticketing, and selling experience
  • Has a legal rights to live and work in Kenya
Education: Degree, Diploma
Employment Type: Full Time

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