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Relationship Officer(Nairobi CBD Branch)

Nairobi, Kenya
Company Details
Industry: Banking
Description: In the 2008, the holding company changed its investment strategy and financial lending to its members on short term periods at agreed interest rates. Members’ shares were to be used as financial guarantee and security for the lending. This marked the beginning of a formal financial lending institution - Springboard Capital Limited. The company has ventured beyond lending to its members only and is now into Micro Credit business to non members as well through Springboard Capital with the principal objective of getting into a fully fledged deposit taking Micro finance status in the next one year. Vision: To offer the best lending programme, that respond to the need of small and medium enterprises companies in Kenya. Mission: To offer a lending hand to those entrepreneurs that demonstrate potential of growth in their line of business, by advancing loans to add value to their investments, at the same time creating value for the shareholder’s funds. Core Values Teamwork: We believe in working together as a unified
Job Description
  • Grow a healthy loan portfolio by developing an excellent and complete understanding of the company products and services
  • Develop a base for long-term sources of clients through referrals, telephone canvassing, face to face, cold calling on business owners/decision-makers, emails and networking to manage and grow the loan portfolio.
  • Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
  • Respond to client inquiries regarding applications for credit and credit transactions.
  • Generate customer feedback on loan applications.
  • Undertake business and home visits to validate applications.
  • Undertake timely valuation renewals after contract expiry.
  • Prepare and submit timely reports and information for decision making.

DESIRED SKILLS AND QUALIFICATION

  • Holder of a bachelor’s degree in business Related Course from a recognized institution
  • At least 3 years working experience in a credit-related role in the financial industry
  • Professional Banking qualification will be an added advantage
  • Proficiency in ICT with strong MS Office and internet ability

The deadline to apply is January 15th, 2025.

Education: Degree, Diploma
Employment Type: Full Time

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