Role Objective:

• The Business Development Officer will play a crucial role in developing and executing strategies that will drive business growth for the firm. The officer will work closely with the firm to increase revenue, acquire new clients while retaining existing ones, identify new business opportunities, build relationships with clients and other stakeholders, and support the firm’s marketing and branding efforts.

Core Duties and Responsibilities

• Develop and implement marketing and business development strategies and activities while keeping an active presence of execution of the firm’s revenue against the strategic plan.
• Conduct market research and analysis to identify potential clients, new business opportunities, and trends in the legal industry.
• Identify and attend industry events, conferences and seminars to promote the firm and generate leads.
• Build and maintain relationships with existing & potential clients and other stakeholders.
• Develop and implement digital marketing initiatives and online platforms including regularly updating the website.
• Identify new and follow up business opportunities for the Firm.
• Contribute to development of business plans and work with Partners to execute BD initiatives.
• Develop RFQs and RFPs and make presentations as needed through the entire process.
• Keep abreast of industry news for opportunities.
• Collect, monitor feedback and maintain a high degree of client satisfaction.
• Identify opportunities for thought leadership and other marketing and campaign ideas to increase brand awareness within the practices.
• Serve as point of contact during and for various office events e.g CLE events, conferences, tournaments, sponsorships, hybrid events etc
• In charge of client handling and resolving of complaints, receiving and analysis of feedback and delighting clients in response to their needs.
• Track complaints from the Firm’s clients to resolution.
• Any other duties as allocated.

Job Specifications and Qualifications

• Bachelor’s degree in marketing or its equivalent from a recognized institution.
• Minimum of 3 years of experience in business development or marketing, preferably within a professional services environment.
• Proficient in Microsoft Office. 

Key Competencies

• Smart & Critical Thinker
• Teamwork and People Skills
• Strong communication and interpersonal skills, both written and verbal.
• Confidentiality.
• Possess excellent communication and interpersonal skills.
• Strong analytical skills.
• Possess excellent organizational skills.
• Proactive.
• Result oriented.
• Strong attention to detail.
• High integrity.
• Be able to meet strict deadlines and work with minimal supervision.