Position Summary:

Reporting to the Head of Fund Development and Communications, the Individual Giving Coordinator is responsible for fundraising activities targeting individuals to achieve financial self-sufficiency for the Member Association. This role will oversee digital and face-to-face recruitment channels, focusing on product development, recruitment strategies, and donor loyalty programs.

Key Performance Areas and Main Responsibilities:

Team Leadership and Management:

Lead and manage the individual recruitment team.

Oversee F2F team recruitment processes, ensuring adherence to targets and quality standards

Product Development:

Develop and implement innovative fundraising products and appeals.

Collaborate with stakeholders to identify fundraising priorities and initiatives.

Recruitment Strategies:

Execute recruitment strategies across digital and F2F channels.

Monitor performance, analyze trends, and optimize recruitment efforts.

Design and implement donor loyalty programs to enhance retention and maximize donor value.

Performance Management:

Establish performance goals for the recruitment team and track progress.

Conduct performance evaluations and support professional development initiatives.

Compliance and Monitoring:

Adhere to SOS guidelines and legal requirements.

Monitor market trends and competitor activities in individual fundraising.

Performs any other tasks that may be assigned by the immediate supervisor from time to time

Formal Qualifications & Experience Requirements

Bachelor's degree in Marketing, Business Administration, Communications, or a related field.

Minimum of 4 years of experience in fundraising, individual giving, or marketing, preferably in the nonprofit sector.

Proficiency in Salesforce and Kentico systems is an added advantage.

Strong leadership and team management skills, with experience in leading and motivating teams to achieve fundraising goals.

Knowledge of digital and traditional fundraising techniques, including direct response, email marketing, and face-to-face solicitation.

Excellent communication and interpersonal skills, with the ability to build rapport and relationships with donors and stakeholders.

Analytical mindset, with the ability to interpret data, analyze performance metrics, and make data-driven decisions.

Creative thinking and problem-solving abilities, with a passion for innovation and driving results.

Commitment to the mission and values of SOS Children's Villages Kenya, with a dedication to making a positive impact on the lives of children and families.